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I have been trying to get a windows vista business machine to remote desktop to the terminal server(Windows 2003 R2).

Checked all the firewall settings. Remote desktop can go through the firewall,added it in the exclusion list. Added the port to go through the firewall. I have still not been able to connect.

6 Spice ups
2

Are you connecting from within the LAN, or from the outside (i.e. via the internet)?

Can any other machines remote in from the outside at this time?

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3

Have you done the basics? Have you tried pinging the server by name and/or IP address? How is your network laid out? I assume this is over the LAN right? Some more information please.

Thanks,

A.J.

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It is inside the network. This is over the LAN. Yes it can ping to the server IP address.

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If this is a LAN-to-LAN connection, instead of creating an exclusion, just turn the firewall off on both machines. If it works, then one of the two firewalls is the issue.

If this is a WAN-to-LAN connection, double check that the ip address is correct and that any port forwarding on your perimeter firewall is correctly set to forward to the correct ip address. And as Grant and A.J. said, can you ping the machine and can any other machines connect? The more info the better :slight_smile: .

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6

Do you have the latest RDC version installed on your Vista client? Depending on your security requirements on the TS box, this could prevent a connection.

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7

Yes other machines can connect to the server. I can ping to the server from the vista machine. I did try turning the firewall off too.

It did not work.

8

If this is over a LAN, try turning off the Windows firewall on the Vista machine. Seen too many times, especially with Vista, where the firewall will block connections. Also check the firewall of whatever AV you are using. That could be blocking it as well. Just out of curiousity, why do you have an internal network firewall? Unless you are trying to restrict access to network resources or the internet to certain people, which a basic ACL or something like a VLAN setup would do, why do you need the firewall? (I could be off and you just mean a software one so if that’s the case I apologize) If everything else is correct, it sounds like a security setting somewhere. If you can ping by IP, then you are making the connection. Again, sounds like a firewall blocking the ports you need (RDP is 3389 by default).

Thanks,

A.J.

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9

I have seen that many times is the RDP version. Since on windows server 2003 is a different version than on windows vista business, try updating both to the same version and try again.

Just saw that you tried to turn off the firewall but you couldn’t. Is there a policy being applied? Are you trying to turn it off with an account that has administrative priviledges?

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10

did you turn the built in firewall off on the TS Server?

What are you the other clients? windows XP, Vista, 7, 8?

Do you have a TS licensing server up and running?

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We do not have firewall on the internal network. Just this one PC that has the firewall “on” on it.

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Have you tried turning off the service for the firewall?

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Thank you all. I added the default port 3389 to the exceptions and it worked :slight_smile:

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14

Don’t forget to mark Best Answers and Helpful Posts.

Thanks,

A.J.

15

check your AV, which sometimes possible cause which rdp is block. :stuck_out_tongue: