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I’m running Spiceworks on a beefy XP core2 duo. Fixed all WMI problems scanning XP desktops and one Vista Home Laptop. However one Vista Enterprise Ed. keeps giving Windows aauthentication error when attempting to connect. Attempting to logon with an account in the Administrators group…correct Login ID and Password returns "Test Failed: check account, password or WMI Configuration. I’ve done exactly as I did on the Vista Laptop and then some, including seting the security policy to “Classic” and the “netsh firewall set service remoteadmin enable” command. There is something unigue and different about this Vista desktop that prevents access and logging on. The General Info does return the MAC Address and IP Address and netbios name and manufacturer, but won’t allow the administrative login to complete a scan. What am I missing??? Please help. Thanks,…PC

1 Spice up
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Hey,

Let’s test remote connectivity to this device. From a command prompt where Spiceworks is installed, please enter the following:

wmic /user:USER_NAME /password:USER_PASSWORD /node:IPADDRESS systemenclosure get serialnumber

Fill in the capitalized terms with the appropriate information for the Visa laptop. Successful results look like this:

SerialNumber

4HC2691

Let me know the result!

3

Thank you, I did that and here is the result:

node - 192.168.1.80

ERROR:

Code = 0x80070005

Description: = Access is denied.

Facility = Win32

4

Hi,

If you’re still having difficulty, it might be SNMP isn’t enabled. On the vista laptop:

  • Go to the control panel, add/remove programs, select Windows components and SNMP
  • Windows may or may not ask for the install CD.
  • Next, open a command prompt and enter: netsh firewall set service remoteadmin enable

The above does not work on Server.

Also, in your services section, make sure “Remote registry” and “Performance Logs & Alerts” are started and set to automatic on the laptop.

Let me know if that works.