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Ok, I have an interesting one for you guys. I have a file server with several network shares my company uses on a daily basis. But ONE folder in particular is giving us issues. Users, including myself, are able to open the files, read them, delete, etc but we cannot save office documents. This is only limited to the one folder, and to ONLY Office documents such as Word an Excel. I can open, edit and save .txt files. pictures, WordPad, etc so it isnt permission related, and I can do everything within the sub folders with no problems.

Ideas? Anyone seen this before?

3 Spice ups
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What error message do you get?

My suggestion would be to recreate the folder, and the share and try again

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The message is just, Document not saved. I have thought of this, but im afraid the screwing up the permissions. This is a very large folder.

1 Spice up
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Can you post screenshots of your share and NTFS permissions?

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Are all users affected the same way? Have you checked the event logs?

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Just curious – On your file server

  • Open Computer Management.
  • Click Yes to UAC if it opens
  • In the console tree > System Tools >Shared Folders >Shares
  • right-click the shared folder that’s giving you the trouble, and then click Properties.
  • General >Offline Settings

Which option is selected ? Post a screen shot of it if you can please.

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Looks like it was the new antivirus that was recently deployed. Not sure why it had the symptoms I was having, but I removed it after I had a user complain of longer than normal save times when writing to the share. Ill be getting with our new antivirus provider for a fix.

Thanks!

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@Chad, The first option, Only the files and programs that users specify are available offline.