Shut down option not available

adamrush · 2010-11-10T03:59:01.000Z

We have two laptops that only show the “Log off [user name]” option when trying to shut down. A few users have also reported that this happens intermittently on their PCs, although I have not confirmed this.

I have gone into the Default Domain policy and disabled “**Remove and prevent access to the Shut Down command” in “**User Configuration > Administrative Templates > Start Menu and Taskbar”, but the problem remains.

I’ve used rsop.msc on the laptop and can confirm the above setting is disabled.

Is there anywhere else I should look?

robertbp · 2010-11-10T04:14:03.000Z

Depending on your OS you might also want to check these too:

Computer configuration>administrative templates>System>Power management

Computer configuration>windows settings>security settings>local policies>user rights assignment>Shutdown the system.

If I think of any others I’ll let you know.

adamrush · 2010-11-10T06:49:40.000Z

You nailed it! It was the “Computer configuration>windows settings>security settings>local policies>user rights assignment>Shutdown the system” setting. It didn’t have “users” listed.

It’s strange though as I did see that option but didn’t think it was the one as 99% of PCs have the shutdown option, and this setting was in the Default Domain policy. Ah well, I should’ve tested it.

Thanks Reap3r…^5 (“high five”)!

robertbp · 2010-11-10T07:24:04.000Z

Glad to help

I’ve noticed a lot of GPOs wont remove existing configurations if it isn’t specifically denied.

kimberlin · 2010-11-10T08:08:59.000Z

Reap3r77 wrote:

Glad to help

I’ve noticed a lot of GPOs wont remove existing configurations if it isn’t specifically denied.

in general that is the way that GPOs work. when setting a GPO to a defined setting it is making a registry change to correspond to that setting. setting it back to undefined will not usually prompt a registry change and will, therefore, leave the feature in place.