I had hoped to get over there by 5pm but couldn’t get out of the office till almost 6pm. I should have signed up as the calgary spicecorps and watched from my desk. smile

5 Spice ups

The SW stream wasn’t as exciting as I had hoped and it didnt’ start until close to 6. you should have come.

The SpiceCorps group getting together was fun like always we talked about all kinds of random topics but kept coming back to hacking and security topics mainly last night.

as well as what sci-fi books we are all reading at the moment

I just remember the one thing they announced I thought was cool.

They are building into the SW the ability to inventory periphery devices connected to a PC.

that would be awesome… we get along with just using the person but sometimes a device doesn’t belong to a person, it belongs to another device. Nice work once again.

My notes:

More functionality around purchasing / managing 3rd party services and products.

Community interaction with tickets. Post the question to the community and watch the help come rolling in.

Remote control capabilities. Start with SSH / RDP in the browser. Integrate LogMeIn / TeamViewer / VNC

HelpDesk 2.0. getting close to being able to pitch helpdesk 1.0

more performance.

New home page

best practices and testimonials around best practices

using more metrics to make decisions.

Projects: We went over a lot of Matt’s projects and what was impeding them. Mainly time and money for resources.

3 Spice ups

Thanks for the update… wish I had time or money to help Matt out. smile

1 Spice up

Just bust out the 9 kid resources. I’m sure Matt won’t mind :slight_smile:

1 Spice up

I could do with some free, cheap labour from time to time … It is legal to use children isn’t it?

I mean my parents did that to us when we where young

:wink:

i have brought my kids into almost every business i worked at for the past 6 years… they are hard workers and don’t argue with me like everyone else. smile

I think it has something to do with them being afraid of being beaten with a wet swimming noodle.

1 Spice up