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Hello,<\/p>\n
i’ve got big trouble with MS Office 2007 and software inventory in SW. I uninstalled several versions of MS Office 2007 and replaced them with 2003, but the keep up showing in the inventory.<\/p>\n
I tried a manual scan with spiceworks-finder.exe -iv using “POST mypc” and it still shows a record about “2007 Microsoft Office system”.<\/p>\n
My tests shows, that if i remove this key from the registry<\/p>\n
HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Office\\12.0<\/p>\n
SW did not see the product anymore. Note that there is no Uninstall information left, which resides under a different key.<\/p>\n
How can we enhance SW to ignore uninstalled software?<\/p>","upvoteCount":3,"answerCount":4,"datePublished":"2009-05-07T05:14:23.000Z","author":{"@type":"Person","name":"olivergeisen0496","url":"https://community.spiceworks.com/u/olivergeisen0496"},"acceptedAnswer":{"@type":"Answer","text":"
Thanks Ben,<\/p>\n
well i think i was too stupid to see that “2007 Microsoft Office System” is NOT MS-Office 2007, but the converter software package to open XDOCs in Office 2003.<\/p>\n
Sorry for complaining SW for that. The number of Software shown is massive and hard to distinguish. Isn’t there a way to group/filter products. If i search my software inventory for MS-Office, i got so many hits. I wish there would be a way to group them together.<\/p>\n
For example: All products of MS-Office which have an “11” as major version number are known as “Office 2003” products. Maybe there would be a way to create and share those groups/filters in the community.<\/p>","upvoteCount":0,"datePublished":"2009-05-11T02:42:41.000Z","url":"https://community.spiceworks.com/t/software-inventory-keeps-showing-uninstalled-products/23051/3","author":{"@type":"Person","name":"olivergeisen0496","url":"https://community.spiceworks.com/u/olivergeisen0496"}},"suggestedAnswer":[{"@type":"Answer","text":"
Hello,<\/p>\n
i’ve got big trouble with MS Office 2007 and software inventory in SW. I uninstalled several versions of MS Office 2007 and replaced them with 2003, but the keep up showing in the inventory.<\/p>\n
I tried a manual scan with spiceworks-finder.exe -iv using “POST mypc” and it still shows a record about “2007 Microsoft Office system”.<\/p>\n
My tests shows, that if i remove this key from the registry<\/p>\n
HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Office\\12.0<\/p>\n
SW did not see the product anymore. Note that there is no Uninstall information left, which resides under a different key.<\/p>\n
How can we enhance SW to ignore uninstalled software?<\/p>","upvoteCount":3,"datePublished":"2009-05-07T05:14:23.000Z","url":"https://community.spiceworks.com/t/software-inventory-keeps-showing-uninstalled-products/23051/1","author":{"@type":"Person","name":"olivergeisen0496","url":"https://community.spiceworks.com/u/olivergeisen0496"}},{"@type":"Answer","text":"
Hi Oliver,<\/p>\n
Spiceworks should be keying off of the uninstall regkeys, which I see you have already checked.<\/p>\n
Instead of manually scanning from the command-line try doing a Refresh<\/strong> on one of the devices in question.<\/p>\n If that does not work, try turning on the Scanner sends all data instead of deltas<\/strong> setting, and disable Incremental Scanning in (Settings → Network Scan). Then run a full network scan.<\/p>\n This should force Spiceworks to pull all information down (all data instead of deltas), and to fully scan all devices (Incremental off).<\/p>\n If we determine that the problem is not with scanning we may need to take a closer look at the registry.<\/p>","upvoteCount":0,"datePublished":"2009-05-07T10:35:47.000Z","url":"https://community.spiceworks.com/t/software-inventory-keeps-showing-uninstalled-products/23051/2","author":{"@type":"Person","name":"Ben-B-Spiceworks","url":"https://community.spiceworks.com/u/Ben-B-Spiceworks"}},{"@type":"Answer","text":" Oliver,<\/p>\n That is a great idea - there is definitely a call from users for a way to filter and understand the Microsoft software inventory.<\/p>\n