spiceworks On- Premise version vs. cloud version

[ebraammakaryous (Ebraam)]

HI,

we have the on-premise version installed in our network and we plan to upgrade it to cloud version. we use Spiceworks for inventory and ticketing

I want to know the pros and cons of both the on-premise version and the cloud version.

Thanks

[dbeato]

Some threads on this

Spiceworks Helpdesk query - cloud vs locally hosted

Hi all, For the past 6 months or so we have been using the cloud help-desk, which has changed the way we deal with things dramatically (for the better). I am now looking into installing the spiceworks inventory etc onto one of our computers here. I don’t want to install it onto our Domain Controller server as i don’t want to add to the roles, so i am thinking about installing it onto our monitoring PC which comes on every morning at 8 am and shuts down at 5.30 pm. My question is - Firstly, ca…

On-premise v Cloud: Spiceworks

Hi, I would like to know if the online version/accounts sync with the hosted Spiceworks server solution. I would prefer to migrate to dedicated servers later on, but I don’t want the headache of imports/exports. Thanks! Tyler @app-team

On Prem vs Cloud HelpDesk

Trying to decide between the On Prem vs Cloud Spiceworks HelpDesk. Any resources to compare the two? Couldn't find anything to compare features directly. Thanks!

Main pain on the Cloud Help-desk is less reporting and limited inventory, also no regex for ticket rules so far. Also less customization than the local hosted help-desk.

[browncoatsgt]

moving to the cloud version is not an upgrade. it has many fewer features.