rickmarvel
(rickmarvel)
2
If your client is outside your local network which is usually the case then the address to use would be the public IP NAT’d down in your firewall config to your Spiceworks server’s internal address.
Robert762
(Robert762)
3
The address would typically be of the server hosting your install.
After successfully completion the installation the Spiceworks agent
@robert762
l0st0ne
(L0ST_0NE)
5
Are you using a different port number on your server (like 9676)?
No. I am not using other port
@l0st0ne
Looks like you have screenshots posted of both the Agent and of a Spiceworks installation’s settings page to setup a Remote Site.
Typically you’ll use the Agent when you have a few individual devices to add to your inventory, and use Remote Site installations of Spiceworks Desktop app when you have additional LANs you want to scan.
Both remote sites and remote agents connect to your main “central” installation of Spiceworks using the same port, and can use the same IP address or hostname. Ensure the central installation of Spiceworks allows inbound HTTPS traffic on the port Spiceworks is using for HTTPS.
The hostname/IP address is based on how central installation’s server and your network are setup. If you have DNS and use DHCP for addressing, you’ll probably want to use the central server’s hostname because the IP address of your server may change over time as DHCP leases expire.
1 Spice up
Rod-IT
(Rod-IT)
8
Are you entering your internal server address and trying to connect using a device outside of your LAN?
Are you sure your SW uses port 443, this is not the default.
You said you was installing the agent, but the screenshot shows remote site - the two are not the same