(scheff1) 2

Please look into the thread of the EOL announcement to find further details .

Yes, it will continue to work although you should expect hassles to increase over time. More and more functionality will be lost over time.

Please read the recommendations in the afore mentioned thread. It recommends to do some preparatory testing without Internet access for the legacy application. So far, I’ve not seen any Spicehead reporting back about such testing and what was needed to keep functionality despite isolation of Internet, even by those intending to continue using it beyond EOL.

Another option is to move to Cloud Help Desk (CHD) or to Help Desk Server (HDS). Some info for the first migration path is referenced in your legacy desktop app in its dashboard since last week.

  • Why do I see your user account to be one week old when you report using this legacy edition in its current version already for 10 years?

  • Do you have other Spiceworks accounts for such usage?

  • Do you want a merge of such Spiceworks accounts?

I’m curious to know how you succeeded to use this current version for many years longer than i has been released. Perhaps such miracles may also help to loose less functionality after EOL and at a slower path. And as you report using that edition already for a decade, you might not yet be aware of the recommendations of our field guides. The one on getting started will improve your community participation.

3 Spice ups