1

Hey guys -

Ever wonder how to keep track of all your software/warranty licenses in one click? Looking for an easy way to group and compare your devices? Want a ticketing system that keeps users off your back?

I’ll be covering these topics and more when I visit Irving, TX on March 25, 2013. While I’m there, I will be teaching two courses: Spiceworks 201 and Spiceworks 202.

Here’s what each course covers:

Spiceworks 201

You’ll learn:

  • Getting out of trouble before it starts: using more in-depth troubleshooting techniques
  • Eliminating the unknown: filtering the timeline, custom assets, attributes and groups
  • Watching your assets: setting up monitors, backups and device management
  • Plugging in: using plug-ins to manage warranties, power, and maintenance
  • Managing from afar: configuring remote collectors and remote agents
  • Clearing cloudy skies: tracking managed and unmanaged cloud services

Spiceworks 202

You’ll learn:

  • Customizing the help desk and the user portal
  • Details on tickets anywhere
  • Managing ticket notification templates
  • Managing Remote Help Desks/Clients
  • Ticket rules and views
  • Leveraging purchasing and RFQ within Spiceworks

Tickets are available and start at the early bird price of $99. But hurry because the early bird price ends on Mar. 11. Seats are limited so get your ticket today!

Can’t make it to my Irving class? No worries - I’m also heading to Austin and the Houston area teaching classes.

Check out my full list of classes on my SpiceTrainer schedule .

Any questions just send me a PM.

See you on the 25th,

Philip

4 Spice ups
2

I just started a new job in Irving and introduced them to SW. To bad that they got it easy for me teaching them. :wink:

1 Spice up
3

I think you mean “and Houston” not “and DFW.” We are the DFW :wink:

4

Thanks for catching that. You are correct it should say Houston. It has been corrected.