I upgraded Spiceworks last week to v.6 and everything seemed to go properly. The problem that I am having is now it shows all of my servers offline. I have tried to rescan for them, but that didnt seem to work. I know the computer running Spiceworks can access the servers as they are pingable and I can RDP into them. I have not tried deleting the servers from Spiceworks yet, so maybe that is the first step, but before I did that I wanted to at least ask the question and see if someone had a solution for me.
1 Spice up
First, please try restarting the service and see if that sorts out the up/down. Is it just the servers or do workstations show offline too?
What kind of AV and firewall/proxy do you use on your network? Any intrusion detection services that could be interpreting the new Nmap scan as a network attack?
Its just the servers, workstations appear to be ok (at least some are showing online, some are actually offline). I have restarted the computer a few times to check that as well with no luck.
I am running Vipre Business for AV on both servers and workstations. The firewall is a SonicWall. I am not aware of any intrusion detection unless its built into something…
Adding to the confusion, I just got a notification from the server about a disk space issue (a notification I set up). So Spiceworks is showing it offline but it is able to read that the HD’s have low disk space?? Very strange.
This still isn’t working, anybody else have any ideas?
Hi Andy,
Sorry to hear that the falsely report status is still happening. Please send us your log files and we’ll help troubleshoot.
I have the zip file, but its too large for email and replying to the thread says it has a max of 500KB. My file says its 71.8MB
Okay, thanks for the update. If you send us just an initial email with a reference to this topic, it’ll open a support ticket and we’ll provide you an alternative upload method.
