Hi everyone,

Having an issue surrounding SQL queries did a bit of searching but nothing seemed relevant to my situation.

Here is the error:

Stack Trace:

System.Exception: Failed to load company data. Please try again before contacting support. —> System.Exception: Failed to load company contact. Please try again before contacting support. —> System.Data.SqlClient.SqlException: Connection Timeout Expired. The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement. This could be because the pre-login handshake failed or the server was unable to respond back in time. The duration spent while attempting to connect to this server was - [Pre-Login] initialization=1; handshake=4997; —> System.ComponentModel.Win32Exception: The wait operation timed out

— End of inner exception stack trace —

at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)

at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)

at System.Data.SqlClient.TdsParserStateObject.ReadSniError(TdsParserStateObject stateObj, UInt32 error)

at System.Data.SqlClient.TdsParserStateObject.ReadSniSyncOverAsync()

at System.Data.SqlClient.TdsParserStateObject.TryReadNetworkPacket()

at System.Data.SqlClient.TdsParser.ConsumePreLoginHandshake(Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, Boolean& marsCapable)

at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, Boolean withFailover)

at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover)

at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer timeout)

at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance)

at System.Data.SqlClient.SqlInternalConnectionTds…ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData)

at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)

at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)

at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)

at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)

at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)

at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)

at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)

at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)

at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)

at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)

at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)

at System.Data.SqlClient.SqlConnection.Open()

at Goldmine_Tools.CompanyContact.Create(String company_code, ContactTypeEnum contactType)

— End of inner exception stack trace —

at Goldmine_Tools.CompanyContact.Create(String company_code, ContactTypeEnum contactType)

at Goldmine_Tools.Company.QueryCompany(SqlCommand command, ContactTypeEnum contactType)

at Goldmine_Tools.Company.Create(String company_name, String company_code, ContactTypeEnum contactType)

— End of inner exception stack trace —

at Goldmine_Tools.Company.Create(String company_name, String company_code, ContactTypeEnum contactType)

at Goldmine_Tools.TemplateLoader.LoadCompany(String company_name, ContactTypeEnum contactType)

at Goldmine_Tools.TemplateLoader.LoadCompanyList()

at Goldmine_Tools.TemplateLoader…ctor(String accountno, String username, ClientTypeEnum clientType, String template_name, EmailTypeEnum emailType, ContactTypeEnum contactType)

at Goldmine_Tools.Emailer…ctor(String accountno, String username, ClientTypeEnum clientType, String template_name, EmailTypeEnum emailType, MailAddress fromAddress, GoldMineUser toUser, MailAddress toAddress, String cc, String bcc, ContactTypeEnum contactType, Company company)

Inner Exception:

Failed to load company contact. Please try again before contacting support.

And another:

Stack Trace:

System.Exception: Failed to load company data. Please try again before contacting support. —> System.Exception: Failed to load company contact. Please try again before contacting support. —> System.Data.SqlClient.SqlException: Connection Timeout Expired. The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement. This could be because the pre-login handshake failed or the server was unable to respond back in time. The duration spent while attempting to connect to this server was - [Pre-Login] initialization=2; handshake=4990; —> System.ComponentModel.Win32Exception: The wait operation timed out

— End of inner exception stack trace —

at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)

at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)

at System.Data.SqlClient.TdsParserStateObject.ReadSniError(TdsParserStateObject stateObj, UInt32 error)

at System.Data.SqlClient.TdsParserStateObject.ReadSniSyncOverAsync()

at System.Data.SqlClient.TdsParserStateObject.TryReadNetworkPacket()

at System.Data.SqlClient.TdsParser.ConsumePreLoginHandshake(Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, Boolean& marsCapable)

at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, Boolean withFailover)

at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover)

at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer timeout)

at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance)

at System.Data.SqlClient.SqlInternalConnectionTds…ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData)

at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)

at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)

at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)

at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)

at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)

at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)

at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)

at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)

at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)

at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)

at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)

at System.Data.SqlClient.SqlConnection.Open()

at Goldmine_Tools.CompanyContact.Create(String company_code, ContactTypeEnum contactType)

— End of inner exception stack trace —

at Goldmine_Tools.CompanyContact.Create(String company_code, ContactTypeEnum contactType)

at Goldmine_Tools.Company.QueryCompany(SqlCommand command, ContactTypeEnum contactType)

at Goldmine_Tools.Company.Create(String company_name, String company_code, ContactTypeEnum contactType)

— End of inner exception stack trace —

at Goldmine_Tools.Company.Create(String company_name, String company_code, ContactTypeEnum contactType)

at Goldmine_Tools.TemplateLoader.LoadCompany(String company_name, ContactTypeEnum contactType)

at Goldmine_Tools.TemplateLoader.LoadCompanyList()

at Goldmine_Tools.TemplateLoader…ctor(String accountno, String username, ClientTypeEnum clientType, String template_name, EmailTypeEnum emailType, ContactTypeEnum contactType)

at Goldmine_Tools.Emailer…ctor(String accountno, String username, ClientTypeEnum clientType, String template_name, EmailTypeEnum emailType, MailAddress fromAddress, GoldMineUser toUser, MailAddress toAddress, String cc, String bcc, ContactTypeEnum contactType, Company company)

Inner Exception:

Failed to load company contact. Please try again before contacting support.

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