1

Setting up a remote agent. What is my Central server install’s address?

3 Spice ups
2

If you don’t know it, we can’t help you.

It’s whatever you local installation is for the SW app

3

Yeah I guess I maybe phrased that wrong. I think the problem is that I assumed this remote agent would work, but it looks like the remote devices need to be VPN’d in.

4

That still doesn’t make it any clearer.

Are you installing the remote collector or the agent - the former is for scanning other subnets/location, the latter is designed for laptops that are off the network - for this to work effectively you would need to have your SW install public facing

5

https://community.spiceworks.com/support/inventory/docs/agent

1 Spice up
6

I want to LT’s off the network to reach back, but they are not VPN’d in. Your right I’m not making sense. I’m trying to get this going w/o putting too many holes in my network and I’m a bit frazzled. Too many projects at once…might need to move this to a blowing off steam thread…

I would like to have this up and running fully for SOC2 compliance that we will be going through in a month. That is the force driving this.

7

For devices that are off the network, with the agent installed you MUST allow the machines to connect back to a public URL where you NAT through to SW, ideally over SSL.

2 Spice ups
8

Inventorying laptops off the next work make you SOC2 compliant?

9

SOC 2 is an auditing procedure that ensures your service providers securely manage your data to protect the interests of your organization and the privacy of its clients.

The SOC 2 report focuses on a business’s non-financial reporting controls as they relate to security, availability, processing integrity, confidentiality, and privacy of a system

I don’t see how the two correlate

10

That doesn’t do it, but OCD me will tell them that we monitor all devices and doesn’t want a loophole there. I mean we have them all with TeamViewer and other things…

11

You need to poke a hole through your FW with a NAT rule to SW.

1 Spice up