We have been appointed to take over as the MSP for a new client of ours. The current MSP is currently using Atera as their solution. We will be implementing Atera as our solution so the transition for the client should be minimal.
Are there any tips and tricks / Best practices we can follow to ensure that nothing is left out and the transition is as non disruptive as possible?
How do we ensure that all access by the current MSP is removed?