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Just installed the RC, but it won’t connect to several switches or SNMP devices I’ve tried, including Netgear, Ubiquiti Toughswitch, Temperature@lert, Cisco or Ubiquiti APs. It randomly decided to connect to 2 Netgear switches, but won’t connect to others. Gives an “unable to connect within 20 seconds” error.

2 Spice ups
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Hey James,

Can you snmpwalk those switches successfully?

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Lesson in checking configs before posting…some of the devices I tried didn’t have SNMP enabled! Fixed that.

Netgear: 3 GS748TS switches: #1 added, reports I/O but not Packets. #2 gets added, but is “busy” and doesn’t show data. #3 still has unable to connect error. A GS724Tv3 and a GSM7328FS were added successfully.

Ubiquiti Toughswitch Pro: I can walk it successfully, but it doesn’t add.

Temperature device: turns out its trap only, not walk capable.

Cisco 1130AG AP: a walk produces only “End of MIB”, gets added to monitor but is “busy”.

Ubiquiti Unifi: supposedly they support v1 but I was unable to walk.

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If I shoot you a link to a new build, can you install it and see if you get packet data from the netgear? I’d like to get the logs/snmpwalk from that Toughswitch and the Cisco still…

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Sure thing, Ezra, glad to help.

The Cisco log literally just says “End of MIB”. A manual snmpwalk forcing -v 2c returns “iso.3.6.1.2.1 = No more variables left in this MIB View (It is past the end of the MIB tree)”

Ubiquiti_Toughswitch_Pro.log (6.7 KB)

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If you are also using the normal Spiceworks (for ticketing and inventory) do the switches import using SNMP in that case ? This is probably not the case since you didn’t have SNMP on in the first place, but I thought I would still ask.

1 Spice up
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JamesDB, sent you a link to a build. I’ll take a look at the ubuquiti now. What model/sw is that Cisco?

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They only are recognized & scanned by Spiceworks if 1) I add the spiceworks’ server IP to the switch’s not-trap-related SNMP settings, and 2) in Spiceworks I manually specify a SNMP v2c account to scan with (community: public), the default public SNMP scan doesn’t work. We have a SonicWall so I have Nmap scanning disabled, FYI.

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I’m now running the 0.9.63 build you sent me – has the RC2 0.9.66 build superseded this?

The Netgears now all add & display I/O stats, but still no packet info. The Toughswitch cannot be added.

Cisco AP
Model: AIR-AP1131AG-A-K9
Firmware: 12.3(8)JEA

Since installing SWNM I’ve discovered a link between my core switch and an edge has some consistent packet drop; something to look in to!

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Are sure your “public” account isn’t only SNMP v1 ? I have mine using a read-only SNMP v2 password and Spiceworks sucks them in. Once in a while I have a straggler that I manually scan in but it does take it. I preface this ALL by saying I am NOT an SNMP expert I only know enough that I know mine in working. Sorry I can’t help you more. Maybe someone from Spiceworks or someone else can help more.

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Since Spiceworks tells you they scan the “public” community I had never added a v2 account until testing now. Why would Spiceworks not scan public using v2 by default as well as v1? Seems odd.

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I’m looking into why the packet info isn’t rendering for some people. Can you send me your newest set of logs when you get time? That Toughswitch should be addable…

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I assume you mean snmpwalk?

Ubiquiti_Toughswitch_Pro_141208.log (6.7 KB)

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I’m looking for the logs generated by the network monitor (using the tray icon to gen the zip file is easiest). .66 and the build I sent are really close; I’d hold off on an upgrade until we’ve made more progress on this switch issue.

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PM’d you

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Got it. I’ll look later this morning.