Greetings,<\/p>\n
My Veeam backus aren’t running anymore. When I start my backup everyting keeps black and stopped after 25 min.
I have restarted the server and services but no success.<\/p>","upvoteCount":9,"answerCount":15,"datePublished":"2020-04-21T05:52:15.000Z","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"},"suggestedAnswer":[{"@type":"Answer","text":"
I have restarted the server and services but no success.<\/p>","upvoteCount":9,"datePublished":"2020-04-21T05:52:15.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/1","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"}},{"@type":"Answer","text":"
Look in event logs for clues<\/p>\n
Make sure backup targets are accessible<\/p>","upvoteCount":0,"datePublished":"2020-04-21T07:54:33.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/2","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
refresh your backup targets in the backup respoitories<\/p>","upvoteCount":0,"datePublished":"2020-04-21T07:56:26.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/3","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
HI @rod-it<\/a> ,<\/p>\nThank you for your anwers, I just tried this.I see an message now “interactive services detection”. When i click on show the message I see a black cmd screen.<\/p>","upvoteCount":0,"datePublished":"2020-04-21T08:11:30.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/4","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"}},{"@type":"Answer","text":"And if you click return?<\/p>\nWhat Veeam version and what OS?<\/p>","upvoteCount":0,"datePublished":"2020-04-21T08:30:54.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/5","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"When i click return nothing works in veeam.<\/p>\nVeeam version: 9.5.4.2866<\/p>\nOS: Winows Server 2008 R2 standard<\/p>","upvoteCount":0,"datePublished":"2020-04-21T08:55:36.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/6","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"}},{"@type":"Answer","text":"2008 R2 is EOL.<\/p>\nWhy not move Veeam to something newer then see if the issue goes away<\/p>","upvoteCount":0,"datePublished":"2020-04-21T08:59:07.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/7","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"we have no licence to move it to a newer os. We are waiting for our new server in 3 months.<\/p>","upvoteCount":0,"datePublished":"2020-04-21T09:31:19.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/8","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"}},{"@type":"Answer","text":"That is a long time to run an unsupported OS, it’s not like there hasn’t been many years to be able to plan this.<\/p>\nAre you in contract with Veeam, have you been in touch with them?<\/p>","upvoteCount":0,"datePublished":"2020-04-21T09:33:32.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/9","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"Check the SQL server that Veeam writes to, a) is online, b) has space<\/p>","upvoteCount":0,"datePublished":"2020-04-21T09:34:46.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/10","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"sql server is online and have more than enough space.<\/p>","upvoteCount":0,"datePublished":"2020-04-21T09:43:11.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/11","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"}},{"@type":"Answer","text":"And what did you find in the event logs?<\/p>\nIt doesn’t look like this is recently broken either<\/p>","upvoteCount":0,"datePublished":"2020-04-21T09:46:05.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/12","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"These are the 2 error i can found in the eventviewer.<\/p>\n<\/use><\/svg>E1.png<\/span>800×361 49.8 KB<\/span><\/use><\/svg><\/div><\/a><\/div><\/use><\/svg>e2.png<\/span>800×380 77.9 KB<\/span><\/use><\/svg><\/div><\/a><\/div><\/p>","upvoteCount":0,"datePublished":"2020-04-21T09:56:20.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/13","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"}},{"@type":"Answer","text":"I see 2 error in the event viewer:<\/p>\nEvent1026, .NET Runtime:\nApplication: Veeam.Backup.Satellite.exe\nFramework Version: v4.0.30319\nDescription: The process was terminated due to an unhandled exception.\nException Info: System.UnauthorizedAccessException\nat Microsoft.Win32.RegistryKey.Win32Error(Int32, System.String)\nat Microsoft.Win32.RegistryKey.CreateSubKeyInternal(System.String, Microsoft.Win32.RegistryKeyPermissionCheck, System.Object, Microsoft.Win32.RegistryOptions)\nat Microsoft.Win32.RegistryKey.CreateSubKey(System.String, Microsoft.Win32.RegistryKeyPermissionCheck)\nat Veeam.Backup.Configuration.V65.RegistryConfigurationController.Create(System.String, Boolean, Microsoft.Win32.RegistryView)\nat Veeam.Backup.Common.COptions…ctor()\nat Veeam.Backup.Common.SOptions.CreateInstance()\nat System.Lazy1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].CreateValue() at System.Lazy<\/code>1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].LazyInitValue()\nat Veeam.Backup.Common.SOptions.get_Instance()\nat Veeam.Backup.Core.SHierarchyLoaderFactory.Create()\nat Veeam.Backup.Satellite.Program.Main(System.String<\/span>)<\/p>\nevent 1000, Application Error:\nFaulting application name: Veeam.Backup.Satellite.exe, version: 9.5.4.2866, time stamp: 0x5d16e44f\nFaulting module name: KERNELBASE.dll, version: 6.1.7601.24384, time stamp: 0x5c6e248c\nException code: 0xe0434352\nFault offset: 0x000000000000be0d\nFaulting process id: 0x1230\nFaulting application start time: 0x01d617c1de093770\nFaulting application path: C:\\Program Files\\Veeam\\Backup and Replication\\Veeam.Backup.Satellite.exe\nFaulting module path: C:\\Windows\\system32\\KERNELBASE.dll\nReport Id: 1d4f2968-83b5-11ea-9ba7-28924a2d57d3<\/p>","upvoteCount":0,"datePublished":"2020-04-21T10:19:10.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/14","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"}},{"@type":"Answer","text":"You need to replace this file KERNELBASE.dll, it’s known to cause issues and you’ll find many articles online about it.<\/p>\nYou will likely need to boot up in to a live linux OS to replace it<\/p>","upvoteCount":2,"datePublished":"2020-04-21T10:57:35.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/15","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}}]}} Spiceworks Community Veeam backup fails / not starting Data Storage, Backup & Recovery data-backup, question jonasgielis (jonasgielis) April 21, 2020, 5:52am 1 Greetings, My Veeam backus aren’t running anymore. When I start my backup everyting keeps black and stopped after 25 min.backup_fail.png800×355 35.5 KBveeam.png800×239 21.3 KB I have restarted the server and services but no success. 9 Spice ups Rod-IT (Rod-IT) April 21, 2020, 7:54am 2 Look in event logs for clues Make sure backup targets are accessible Rod-IT (Rod-IT) April 21, 2020, 7:56am 3 refresh your backup targets in the backup respoitories jonasgielis (jonasgielis) April 21, 2020, 8:11am 4 HI @rod-it , Thank you for your anwers, I just tried this.I see an message now “interactive services detection”. When i click on show the message I see a black cmd screen. Rod-IT (Rod-IT) April 21, 2020, 8:30am 5 And if you click return? What Veeam version and what OS? jonasgielis (jonasgielis) April 21, 2020, 8:55am 6 When i click return nothing works in veeam. Veeam version: 9.5.4.2866 OS: Winows Server 2008 R2 standard Rod-IT (Rod-IT) April 21, 2020, 8:59am 7 2008 R2 is EOL. Why not move Veeam to something newer then see if the issue goes away jonasgielis (jonasgielis) April 21, 2020, 9:31am 8 we have no licence to move it to a newer os. We are waiting for our new server in 3 months. Rod-IT (Rod-IT) April 21, 2020, 9:33am 9 That is a long time to run an unsupported OS, it’s not like there hasn’t been many years to be able to plan this. Are you in contract with Veeam, have you been in touch with them? Rod-IT (Rod-IT) April 21, 2020, 9:34am 10 Check the SQL server that Veeam writes to, a) is online, b) has space jonasgielis (jonasgielis) April 21, 2020, 9:43am 11 sql server is online and have more than enough space. Rod-IT (Rod-IT) April 21, 2020, 9:46am 12 And what did you find in the event logs? It doesn’t look like this is recently broken either jonasgielis (jonasgielis) April 21, 2020, 9:56am 13 These are the 2 error i can found in the eventviewer. E1.png800×361 49.8 KBe2.png800×380 77.9 KB jonasgielis (jonasgielis) April 21, 2020, 10:19am 14 I see 2 error in the event viewer: Event1026, .NET Runtime: Application: Veeam.Backup.Satellite.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.UnauthorizedAccessException at Microsoft.Win32.RegistryKey.Win32Error(Int32, System.String) at Microsoft.Win32.RegistryKey.CreateSubKeyInternal(System.String, Microsoft.Win32.RegistryKeyPermissionCheck, System.Object, Microsoft.Win32.RegistryOptions) at Microsoft.Win32.RegistryKey.CreateSubKey(System.String, Microsoft.Win32.RegistryKeyPermissionCheck) at Veeam.Backup.Configuration.V65.RegistryConfigurationController.Create(System.String, Boolean, Microsoft.Win32.RegistryView) at Veeam.Backup.Common.COptions…ctor() at Veeam.Backup.Common.SOptions.CreateInstance() at System.Lazy1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].CreateValue() at System.Lazy1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].LazyInitValue() at Veeam.Backup.Common.SOptions.get_Instance() at Veeam.Backup.Core.SHierarchyLoaderFactory.Create() at Veeam.Backup.Satellite.Program.Main(System.String) event 1000, Application Error: Faulting application name: Veeam.Backup.Satellite.exe, version: 9.5.4.2866, time stamp: 0x5d16e44f Faulting module name: KERNELBASE.dll, version: 6.1.7601.24384, time stamp: 0x5c6e248c Exception code: 0xe0434352 Fault offset: 0x000000000000be0d Faulting process id: 0x1230 Faulting application start time: 0x01d617c1de093770 Faulting application path: C:\Program Files\Veeam\Backup and Replication\Veeam.Backup.Satellite.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: 1d4f2968-83b5-11ea-9ba7-28924a2d57d3 Rod-IT (Rod-IT) April 21, 2020, 10:57am 15 You need to replace this file KERNELBASE.dll, it’s known to cause issues and you’ll find many articles online about it. You will likely need to boot up in to a live linux OS to replace it 2 Spice ups Related topics Topic Replies Views Activity Veeam Backup Failing - Can't contact server 503 Data Storage, Backup & Recovery discussion , data-backup 6 436 October 25, 2017 Veeam Backup & Replication Error Data Storage, Backup & Recovery data-backup , question 6 1353 February 7, 2022 Veeam backup job failed - error 32768 Veeam Software discussion 8 425 July 11, 2017 Veeam Install Issue? Windows windows-server , question 22 441 September 28, 2016 Veeam Backup and Replication issue Veeam Software discussion 5 46 December 3, 2014
Thank you for your anwers, I just tried this.I see an message now “interactive services detection”. When i click on show the message I see a black cmd screen.<\/p>","upvoteCount":0,"datePublished":"2020-04-21T08:11:30.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/4","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"}},{"@type":"Answer","text":"
And if you click return?<\/p>\n
What Veeam version and what OS?<\/p>","upvoteCount":0,"datePublished":"2020-04-21T08:30:54.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/5","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
When i click return nothing works in veeam.<\/p>\n
Veeam version: 9.5.4.2866<\/p>\n
OS: Winows Server 2008 R2 standard<\/p>","upvoteCount":0,"datePublished":"2020-04-21T08:55:36.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/6","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"}},{"@type":"Answer","text":"
2008 R2 is EOL.<\/p>\n
Why not move Veeam to something newer then see if the issue goes away<\/p>","upvoteCount":0,"datePublished":"2020-04-21T08:59:07.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/7","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
we have no licence to move it to a newer os. We are waiting for our new server in 3 months.<\/p>","upvoteCount":0,"datePublished":"2020-04-21T09:31:19.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/8","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"}},{"@type":"Answer","text":"
That is a long time to run an unsupported OS, it’s not like there hasn’t been many years to be able to plan this.<\/p>\n
Are you in contract with Veeam, have you been in touch with them?<\/p>","upvoteCount":0,"datePublished":"2020-04-21T09:33:32.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/9","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
Check the SQL server that Veeam writes to, a) is online, b) has space<\/p>","upvoteCount":0,"datePublished":"2020-04-21T09:34:46.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/10","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
sql server is online and have more than enough space.<\/p>","upvoteCount":0,"datePublished":"2020-04-21T09:43:11.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/11","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"}},{"@type":"Answer","text":"
And what did you find in the event logs?<\/p>\n
It doesn’t look like this is recently broken either<\/p>","upvoteCount":0,"datePublished":"2020-04-21T09:46:05.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/12","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
These are the 2 error i can found in the eventviewer.<\/p>\n
I see 2 error in the event viewer:<\/p>\n
Event1026, .NET Runtime:\nApplication: Veeam.Backup.Satellite.exe\nFramework Version: v4.0.30319\nDescription: The process was terminated due to an unhandled exception.\nException Info: System.UnauthorizedAccessException\nat Microsoft.Win32.RegistryKey.Win32Error(Int32, System.String)\nat Microsoft.Win32.RegistryKey.CreateSubKeyInternal(System.String, Microsoft.Win32.RegistryKeyPermissionCheck, System.Object, Microsoft.Win32.RegistryOptions)\nat Microsoft.Win32.RegistryKey.CreateSubKey(System.String, Microsoft.Win32.RegistryKeyPermissionCheck)\nat Veeam.Backup.Configuration.V65.RegistryConfigurationController.Create(System.String, Boolean, Microsoft.Win32.RegistryView)\nat Veeam.Backup.Common.COptions…ctor()\nat Veeam.Backup.Common.SOptions.CreateInstance()\nat System.Lazy1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].CreateValue() at System.Lazy<\/code>1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].LazyInitValue()\nat Veeam.Backup.Common.SOptions.get_Instance()\nat Veeam.Backup.Core.SHierarchyLoaderFactory.Create()\nat Veeam.Backup.Satellite.Program.Main(System.String<\/span>)<\/p>\nevent 1000, Application Error:\nFaulting application name: Veeam.Backup.Satellite.exe, version: 9.5.4.2866, time stamp: 0x5d16e44f\nFaulting module name: KERNELBASE.dll, version: 6.1.7601.24384, time stamp: 0x5c6e248c\nException code: 0xe0434352\nFault offset: 0x000000000000be0d\nFaulting process id: 0x1230\nFaulting application start time: 0x01d617c1de093770\nFaulting application path: C:\\Program Files\\Veeam\\Backup and Replication\\Veeam.Backup.Satellite.exe\nFaulting module path: C:\\Windows\\system32\\KERNELBASE.dll\nReport Id: 1d4f2968-83b5-11ea-9ba7-28924a2d57d3<\/p>","upvoteCount":0,"datePublished":"2020-04-21T10:19:10.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/14","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"}},{"@type":"Answer","text":"You need to replace this file KERNELBASE.dll, it’s known to cause issues and you’ll find many articles online about it.<\/p>\nYou will likely need to boot up in to a live linux OS to replace it<\/p>","upvoteCount":2,"datePublished":"2020-04-21T10:57:35.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/15","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}}]}} Spiceworks Community Veeam backup fails / not starting Data Storage, Backup & Recovery data-backup, question jonasgielis (jonasgielis) April 21, 2020, 5:52am 1 Greetings, My Veeam backus aren’t running anymore. When I start my backup everyting keeps black and stopped after 25 min.backup_fail.png800×355 35.5 KBveeam.png800×239 21.3 KB I have restarted the server and services but no success. 9 Spice ups Rod-IT (Rod-IT) April 21, 2020, 7:54am 2 Look in event logs for clues Make sure backup targets are accessible Rod-IT (Rod-IT) April 21, 2020, 7:56am 3 refresh your backup targets in the backup respoitories jonasgielis (jonasgielis) April 21, 2020, 8:11am 4 HI @rod-it , Thank you for your anwers, I just tried this.I see an message now “interactive services detection”. When i click on show the message I see a black cmd screen. Rod-IT (Rod-IT) April 21, 2020, 8:30am 5 And if you click return? What Veeam version and what OS? jonasgielis (jonasgielis) April 21, 2020, 8:55am 6 When i click return nothing works in veeam. Veeam version: 9.5.4.2866 OS: Winows Server 2008 R2 standard Rod-IT (Rod-IT) April 21, 2020, 8:59am 7 2008 R2 is EOL. Why not move Veeam to something newer then see if the issue goes away jonasgielis (jonasgielis) April 21, 2020, 9:31am 8 we have no licence to move it to a newer os. We are waiting for our new server in 3 months. Rod-IT (Rod-IT) April 21, 2020, 9:33am 9 That is a long time to run an unsupported OS, it’s not like there hasn’t been many years to be able to plan this. Are you in contract with Veeam, have you been in touch with them? Rod-IT (Rod-IT) April 21, 2020, 9:34am 10 Check the SQL server that Veeam writes to, a) is online, b) has space jonasgielis (jonasgielis) April 21, 2020, 9:43am 11 sql server is online and have more than enough space. Rod-IT (Rod-IT) April 21, 2020, 9:46am 12 And what did you find in the event logs? It doesn’t look like this is recently broken either jonasgielis (jonasgielis) April 21, 2020, 9:56am 13 These are the 2 error i can found in the eventviewer. E1.png800×361 49.8 KBe2.png800×380 77.9 KB jonasgielis (jonasgielis) April 21, 2020, 10:19am 14 I see 2 error in the event viewer: Event1026, .NET Runtime: Application: Veeam.Backup.Satellite.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.UnauthorizedAccessException at Microsoft.Win32.RegistryKey.Win32Error(Int32, System.String) at Microsoft.Win32.RegistryKey.CreateSubKeyInternal(System.String, Microsoft.Win32.RegistryKeyPermissionCheck, System.Object, Microsoft.Win32.RegistryOptions) at Microsoft.Win32.RegistryKey.CreateSubKey(System.String, Microsoft.Win32.RegistryKeyPermissionCheck) at Veeam.Backup.Configuration.V65.RegistryConfigurationController.Create(System.String, Boolean, Microsoft.Win32.RegistryView) at Veeam.Backup.Common.COptions…ctor() at Veeam.Backup.Common.SOptions.CreateInstance() at System.Lazy1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].CreateValue() at System.Lazy1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].LazyInitValue() at Veeam.Backup.Common.SOptions.get_Instance() at Veeam.Backup.Core.SHierarchyLoaderFactory.Create() at Veeam.Backup.Satellite.Program.Main(System.String) event 1000, Application Error: Faulting application name: Veeam.Backup.Satellite.exe, version: 9.5.4.2866, time stamp: 0x5d16e44f Faulting module name: KERNELBASE.dll, version: 6.1.7601.24384, time stamp: 0x5c6e248c Exception code: 0xe0434352 Fault offset: 0x000000000000be0d Faulting process id: 0x1230 Faulting application start time: 0x01d617c1de093770 Faulting application path: C:\Program Files\Veeam\Backup and Replication\Veeam.Backup.Satellite.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: 1d4f2968-83b5-11ea-9ba7-28924a2d57d3 Rod-IT (Rod-IT) April 21, 2020, 10:57am 15 You need to replace this file KERNELBASE.dll, it’s known to cause issues and you’ll find many articles online about it. You will likely need to boot up in to a live linux OS to replace it 2 Spice ups Related topics Topic Replies Views Activity Veeam Backup Failing - Can't contact server 503 Data Storage, Backup & Recovery discussion , data-backup 6 436 October 25, 2017 Veeam Backup & Replication Error Data Storage, Backup & Recovery data-backup , question 6 1353 February 7, 2022 Veeam backup job failed - error 32768 Veeam Software discussion 8 425 July 11, 2017 Veeam Install Issue? Windows windows-server , question 22 441 September 28, 2016 Veeam Backup and Replication issue Veeam Software discussion 5 46 December 3, 2014
1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].CreateValue() at System.Lazy<\/code>1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].LazyInitValue()\nat Veeam.Backup.Common.SOptions.get_Instance()\nat Veeam.Backup.Core.SHierarchyLoaderFactory.Create()\nat Veeam.Backup.Satellite.Program.Main(System.String<\/span>)<\/p>\nevent 1000, Application Error:\nFaulting application name: Veeam.Backup.Satellite.exe, version: 9.5.4.2866, time stamp: 0x5d16e44f\nFaulting module name: KERNELBASE.dll, version: 6.1.7601.24384, time stamp: 0x5c6e248c\nException code: 0xe0434352\nFault offset: 0x000000000000be0d\nFaulting process id: 0x1230\nFaulting application start time: 0x01d617c1de093770\nFaulting application path: C:\\Program Files\\Veeam\\Backup and Replication\\Veeam.Backup.Satellite.exe\nFaulting module path: C:\\Windows\\system32\\KERNELBASE.dll\nReport Id: 1d4f2968-83b5-11ea-9ba7-28924a2d57d3<\/p>","upvoteCount":0,"datePublished":"2020-04-21T10:19:10.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/14","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"}},{"@type":"Answer","text":"You need to replace this file KERNELBASE.dll, it’s known to cause issues and you’ll find many articles online about it.<\/p>\nYou will likely need to boot up in to a live linux OS to replace it<\/p>","upvoteCount":2,"datePublished":"2020-04-21T10:57:35.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/15","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}}]}} Spiceworks Community Veeam backup fails / not starting Data Storage, Backup & Recovery data-backup, question jonasgielis (jonasgielis) April 21, 2020, 5:52am 1 Greetings, My Veeam backus aren’t running anymore. When I start my backup everyting keeps black and stopped after 25 min.backup_fail.png800×355 35.5 KBveeam.png800×239 21.3 KB I have restarted the server and services but no success. 9 Spice ups Rod-IT (Rod-IT) April 21, 2020, 7:54am 2 Look in event logs for clues Make sure backup targets are accessible Rod-IT (Rod-IT) April 21, 2020, 7:56am 3 refresh your backup targets in the backup respoitories jonasgielis (jonasgielis) April 21, 2020, 8:11am 4 HI @rod-it , Thank you for your anwers, I just tried this.I see an message now “interactive services detection”. When i click on show the message I see a black cmd screen. Rod-IT (Rod-IT) April 21, 2020, 8:30am 5 And if you click return? What Veeam version and what OS? jonasgielis (jonasgielis) April 21, 2020, 8:55am 6 When i click return nothing works in veeam. Veeam version: 9.5.4.2866 OS: Winows Server 2008 R2 standard Rod-IT (Rod-IT) April 21, 2020, 8:59am 7 2008 R2 is EOL. Why not move Veeam to something newer then see if the issue goes away jonasgielis (jonasgielis) April 21, 2020, 9:31am 8 we have no licence to move it to a newer os. We are waiting for our new server in 3 months. Rod-IT (Rod-IT) April 21, 2020, 9:33am 9 That is a long time to run an unsupported OS, it’s not like there hasn’t been many years to be able to plan this. Are you in contract with Veeam, have you been in touch with them? Rod-IT (Rod-IT) April 21, 2020, 9:34am 10 Check the SQL server that Veeam writes to, a) is online, b) has space jonasgielis (jonasgielis) April 21, 2020, 9:43am 11 sql server is online and have more than enough space. Rod-IT (Rod-IT) April 21, 2020, 9:46am 12 And what did you find in the event logs? It doesn’t look like this is recently broken either jonasgielis (jonasgielis) April 21, 2020, 9:56am 13 These are the 2 error i can found in the eventviewer. E1.png800×361 49.8 KBe2.png800×380 77.9 KB jonasgielis (jonasgielis) April 21, 2020, 10:19am 14 I see 2 error in the event viewer: Event1026, .NET Runtime: Application: Veeam.Backup.Satellite.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.UnauthorizedAccessException at Microsoft.Win32.RegistryKey.Win32Error(Int32, System.String) at Microsoft.Win32.RegistryKey.CreateSubKeyInternal(System.String, Microsoft.Win32.RegistryKeyPermissionCheck, System.Object, Microsoft.Win32.RegistryOptions) at Microsoft.Win32.RegistryKey.CreateSubKey(System.String, Microsoft.Win32.RegistryKeyPermissionCheck) at Veeam.Backup.Configuration.V65.RegistryConfigurationController.Create(System.String, Boolean, Microsoft.Win32.RegistryView) at Veeam.Backup.Common.COptions…ctor() at Veeam.Backup.Common.SOptions.CreateInstance() at System.Lazy1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].CreateValue() at System.Lazy1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].LazyInitValue() at Veeam.Backup.Common.SOptions.get_Instance() at Veeam.Backup.Core.SHierarchyLoaderFactory.Create() at Veeam.Backup.Satellite.Program.Main(System.String) event 1000, Application Error: Faulting application name: Veeam.Backup.Satellite.exe, version: 9.5.4.2866, time stamp: 0x5d16e44f Faulting module name: KERNELBASE.dll, version: 6.1.7601.24384, time stamp: 0x5c6e248c Exception code: 0xe0434352 Fault offset: 0x000000000000be0d Faulting process id: 0x1230 Faulting application start time: 0x01d617c1de093770 Faulting application path: C:\Program Files\Veeam\Backup and Replication\Veeam.Backup.Satellite.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: 1d4f2968-83b5-11ea-9ba7-28924a2d57d3 Rod-IT (Rod-IT) April 21, 2020, 10:57am 15 You need to replace this file KERNELBASE.dll, it’s known to cause issues and you’ll find many articles online about it. You will likely need to boot up in to a live linux OS to replace it 2 Spice ups Related topics Topic Replies Views Activity Veeam Backup Failing - Can't contact server 503 Data Storage, Backup & Recovery discussion , data-backup 6 436 October 25, 2017 Veeam Backup & Replication Error Data Storage, Backup & Recovery data-backup , question 6 1353 February 7, 2022 Veeam backup job failed - error 32768 Veeam Software discussion 8 425 July 11, 2017 Veeam Install Issue? Windows windows-server , question 22 441 September 28, 2016 Veeam Backup and Replication issue Veeam Software discussion 5 46 December 3, 2014
event 1000, Application Error:\nFaulting application name: Veeam.Backup.Satellite.exe, version: 9.5.4.2866, time stamp: 0x5d16e44f\nFaulting module name: KERNELBASE.dll, version: 6.1.7601.24384, time stamp: 0x5c6e248c\nException code: 0xe0434352\nFault offset: 0x000000000000be0d\nFaulting process id: 0x1230\nFaulting application start time: 0x01d617c1de093770\nFaulting application path: C:\\Program Files\\Veeam\\Backup and Replication\\Veeam.Backup.Satellite.exe\nFaulting module path: C:\\Windows\\system32\\KERNELBASE.dll\nReport Id: 1d4f2968-83b5-11ea-9ba7-28924a2d57d3<\/p>","upvoteCount":0,"datePublished":"2020-04-21T10:19:10.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/14","author":{"@type":"Person","name":"jonasgielis","url":"https://community.spiceworks.com/u/jonasgielis"}},{"@type":"Answer","text":"
You need to replace this file KERNELBASE.dll, it’s known to cause issues and you’ll find many articles online about it.<\/p>\n
You will likely need to boot up in to a live linux OS to replace it<\/p>","upvoteCount":2,"datePublished":"2020-04-21T10:57:35.000Z","url":"https://community.spiceworks.com/t/veeam-backup-fails-not-starting/759754/15","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}}]}}
Greetings,
I have restarted the server and services but no success.
Look in event logs for clues
Make sure backup targets are accessible
refresh your backup targets in the backup respoitories
HI @rod-it ,
Thank you for your anwers, I just tried this.I see an message now “interactive services detection”. When i click on show the message I see a black cmd screen.
And if you click return?
What Veeam version and what OS?
When i click return nothing works in veeam.
Veeam version: 9.5.4.2866
OS: Winows Server 2008 R2 standard
2008 R2 is EOL.
Why not move Veeam to something newer then see if the issue goes away
we have no licence to move it to a newer os. We are waiting for our new server in 3 months.
That is a long time to run an unsupported OS, it’s not like there hasn’t been many years to be able to plan this.
Are you in contract with Veeam, have you been in touch with them?
Check the SQL server that Veeam writes to, a) is online, b) has space
sql server is online and have more than enough space.
And what did you find in the event logs?
It doesn’t look like this is recently broken either
These are the 2 error i can found in the eventviewer.
I see 2 error in the event viewer:
Event1026, .NET Runtime: Application: Veeam.Backup.Satellite.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.UnauthorizedAccessException at Microsoft.Win32.RegistryKey.Win32Error(Int32, System.String) at Microsoft.Win32.RegistryKey.CreateSubKeyInternal(System.String, Microsoft.Win32.RegistryKeyPermissionCheck, System.Object, Microsoft.Win32.RegistryOptions) at Microsoft.Win32.RegistryKey.CreateSubKey(System.String, Microsoft.Win32.RegistryKeyPermissionCheck) at Veeam.Backup.Configuration.V65.RegistryConfigurationController.Create(System.String, Boolean, Microsoft.Win32.RegistryView) at Veeam.Backup.Common.COptions…ctor() at Veeam.Backup.Common.SOptions.CreateInstance() at System.Lazy1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].CreateValue() at System.Lazy1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].LazyInitValue() at Veeam.Backup.Common.SOptions.get_Instance() at Veeam.Backup.Core.SHierarchyLoaderFactory.Create() at Veeam.Backup.Satellite.Program.Main(System.String)
1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].CreateValue() at System.Lazy
event 1000, Application Error: Faulting application name: Veeam.Backup.Satellite.exe, version: 9.5.4.2866, time stamp: 0x5d16e44f Faulting module name: KERNELBASE.dll, version: 6.1.7601.24384, time stamp: 0x5c6e248c Exception code: 0xe0434352 Fault offset: 0x000000000000be0d Faulting process id: 0x1230 Faulting application start time: 0x01d617c1de093770 Faulting application path: C:\Program Files\Veeam\Backup and Replication\Veeam.Backup.Satellite.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: 1d4f2968-83b5-11ea-9ba7-28924a2d57d3
You need to replace this file KERNELBASE.dll, it’s known to cause issues and you’ll find many articles online about it.
You will likely need to boot up in to a live linux OS to replace it
![\"backup_fail.png\"](\"https://us1.discourse-cdn.com/spiceworks/original/4X/d/e/f/def2ce8dcbc06fc83112de470b0a5766fea19203.png\")