1

Currently any software deleted from a computer is not being removed from inventory. I have followed the instructions on a how-to http://community.spiceworks.com/how_to/420-troubleshooting-spiceworks-inventory-inconsistencies and the issue is still happening.

To troubleshoot I have uninstalled Office, Google and AutoCAD and made sure the registry was clean and still had them show up in inventory.

Any suggestions would be helpful.

Jerry

1 Spice up
2

Hey Jerry,

Sorry to hear that man. Could you please provide me with the version number of Spiceworks that you’re running?

3

We are running version 7.5.00057. I just upgraded yesterday to see if it would fix the problem.

4

I’m not able to reproduce that here. I verified a piece of software installed on a machine was present in the Spiceworks software list, I then uninstalled that software from said machine, rebooted it, did a re-scan in Spiceworks, and that software entry is now no longer present in Spiceworks’ inventory.

Is this happening for all software on all of your machines?

5

Hey Jerry,

Just checking in - let me know if this is happening on all of your machines, or just some.

6

It looks like when we did a migration from one Server to another some of our machines were not properly scanning. I removed the devices from the system and did a scan and the inventory seem to be updating,

Thanks for you help Peter.

1 Spice up