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does anyone have a guide to renew ssl certificate to 3cx pbx system, their website instructions are driving everyone nuts here

3 Spice ups
2

Could you clarify exactly where you are having difficulties?
In my opinion a rather simple guide https://www.3cx.com/docs/renewing-ssl-certificate/

What about this article https://weekly-geekly.github.io/articles/338160/index.html ?

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Im following the second guide that first one feom 3cz is the one that doesnt make sense to us.

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If you use a 3CX fqdn the update is automatic, you don’t have to do anything.

1 Spice up
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But when i create the certificate in godaddy for example is asking for a csr, i used the csr generator for 3cx and i cant get the cert working it said data invalid.

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orestes_error.jpgguys i am sorry if i sound ignorant really, but as far as i know i need to enter a csr into the certificate to have it generated. every time we do i get this error, above.

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Your life will be much easier if you change your fqdn to be one from 3cx - like yourcompany.3cx.us. You will not have to fool with CSRs or GoDaddy and your domain account for email, etc.

There are a few steps involved to do this.

I found a forum message that outlines it:

Please note that to change FQDN you will need to re-install the system. To do so:
Create a backup of the system without license and FQDN information
Un-install the PBX
Access the customer portal and release the key from the current FQDN
Re-install the system using the license key and your new (3cx created) FQDN.
Please note that you will need to also provide a certificate for your FQDN and that custom FQDNs can only be used with a PRO or Enterprise edition key.

If you need assistance or have questions you can PM me.

Allen

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@diverallen ​ Before you sent me the info i was reading to this, https://weekly-geekly.github.io/articles/338160/index.html

is that a way to do it with out reinstalling the system? cause i cant bring that pbx down

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So if I had a system that is so critical that in the entire 24/7 of a week you are not able to schedule 1 hour of downtime …

I would not go to git-hub to get documentation - I would go to the source meaning 3CX.

I would not go to Spiceworks for support I would got to the source 3cx

I would engage a professional like paid support from 3CX or a 3CX Partner/Advanced Certified Engineer.

I stand by my earlier recommendation that your life will be easier if you take my earlier recommendation.

1 Spice up
10

thank you i will do what you asked, i will scheduled some time on sunday to do it. i just didnt what to do all that work. but if it has to be done it will be done. than you allen