We seem to be getting this error this week when browsing to spiceworks.com<\/a> or Spiceworks Cloud Based Help Desk Software – The free ticketing tool for every department<\/a> . It’s only happening from our main Internet connection. Our backup connection is fine. Our WAN IP address is static not dynamic. Any thoughts on why it’s happening would be appreciated.<\/p>\n Advertisement Close <\/p>","upvoteCount":3,"answerCount":11,"datePublished":"2018-09-11T12:14:00.000Z","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"},"acceptedAnswer":{"@type":"Answer","text":" Advertisement Close Hey Phil,<\/p>\nI still haven’t had an update on this end, but I do have an ops ticket logged!<\/p>","upvoteCount":0,"datePublished":"2018-10-12T17:50:19.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/10","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},"suggestedAnswer":[{"@type":"Answer","text":"We seem to be getting this error this week when browsing to spiceworks.com<\/a> or Spiceworks Cloud Based Help Desk Software – The free ticketing tool for every department<\/a> . It’s only happening from our main Internet connection. Our backup connection is fine. Our WAN IP address is static not dynamic. Any thoughts on why it’s happening would be appreciated.<\/p>\n<\/p>","upvoteCount":3,"datePublished":"2018-09-11T12:14:00.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/1","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"Hmm, did this just start happening yesterday? If so, do you know about what time you first noticed it?<\/p>\nWhat happens if you run a tracert to spiceworks.com<\/a>?<\/p>","upvoteCount":0,"datePublished":"2018-09-11T13:16:04.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/2","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"I only noticed it yesterday around 11am but it may have been last week when it started. When I run a trace rt to spiceworks.com<\/a> the destination is 45.60.11.212<\/p>\n<\/use><\/svg>Spiceworks_TraceRT.png<\/span>715×409 7.74 KB<\/span><\/use><\/svg><\/div><\/a><\/div><\/p>","upvoteCount":0,"datePublished":"2018-09-11T13:31:46.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/3","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"Okay, thanks! I’ve pinged our Ops team about this so they can take a look.<\/p>","upvoteCount":0,"datePublished":"2018-09-11T13:42:32.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/4","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"Thanks<\/p>","upvoteCount":0,"datePublished":"2018-09-12T06:35:50.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/5","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"Any news on this today? Still the same this morning for me.<\/p>","upvoteCount":0,"datePublished":"2018-09-13T07:20:54.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/6","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"I haven’t heard anything on this end yet, but I’ll shoot out an update as soon as I have one!<\/p>","upvoteCount":0,"datePublished":"2018-09-13T09:16:55.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/7","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"I’m still getting this error, Just wondering if i can get some updates?<\/p>","upvoteCount":0,"datePublished":"2018-09-20T09:21:30.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/8","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"Hi Philip,<\/p>\nI haven’t had an update yet, but I’ll be sure to post as soon as I do!<\/p>","upvoteCount":0,"datePublished":"2018-09-21T09:46:28.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/9","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"Hi Jon,<\/p>\nIt’s OK. It’s started working now.<\/p>","upvoteCount":0,"datePublished":"2018-10-15T07:10:51.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/11","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}}]}} Spiceworks Community Spiceworks com Error Code 20 The proxy failed to connect Spiceworks Support spiceworks-general-support, question philipclarke3 (Philip2463) September 11, 2018, 12:14pm 1 We seem to be getting this error this week when browsing to spiceworks.com or Spiceworks Cloud Based Help Desk Software – The free ticketing tool for every department . It’s only happening from our main Internet connection. Our backup connection is fine. Our WAN IP address is static not dynamic. Any thoughts on why it’s happening would be appreciated. 3 Spice ups is spiceworksdotcom okay? giving error 20 (ss inline) jonm (Jon (Spiceworks)) September 11, 2018, 1:16pm 2 Hmm, did this just start happening yesterday? If so, do you know about what time you first noticed it? What happens if you run a tracert to spiceworks.com? philipclarke3 (Philip2463) September 11, 2018, 1:31pm 3 I only noticed it yesterday around 11am but it may have been last week when it started. When I run a trace rt to spiceworks.com the destination is 45.60.11.212 Spiceworks_TraceRT.png715×409 7.74 KB jonm (Jon (Spiceworks)) September 11, 2018, 1:42pm 4 Okay, thanks! I’ve pinged our Ops team about this so they can take a look. philipclarke3 (Philip2463) September 12, 2018, 6:35am 5 Thanks philipclarke3 (Philip2463) September 13, 2018, 7:20am 6 Any news on this today? Still the same this morning for me. jonm (Jon (Spiceworks)) September 13, 2018, 9:16am 7 I haven’t heard anything on this end yet, but I’ll shoot out an update as soon as I have one! philipclarke3 (Philip2463) September 20, 2018, 9:21am 8 I’m still getting this error, Just wondering if i can get some updates? jonm (Jon (Spiceworks)) September 21, 2018, 9:46am 9 Hi Philip, I haven’t had an update yet, but I’ll be sure to post as soon as I do! jonm (Jon (Spiceworks)) October 12, 2018, 5:50pm 10 Hey Phil, I still haven’t had an update on this end, but I do have an ops ticket logged! philipclarke3 (Philip2463) October 15, 2018, 7:10am 11 Hi Jon, It’s OK. It’s started working now. Related topics Topic Replies Views Activity is spiceworksdotcom okay? giving error 20 (ss inline) Spiceworks Support spiceworks-general-support , question 6 365 May 14, 2021 Getting Error Code 20 - spiceworks connection failed Spiceworks Support spiceworks-general-support , question 8 374 July 31, 2019 Cannot access Spiceworks cloud helpdesk. Spiceworks Support discussion , spiceworks-general-support 3 76 September 13, 2017 Getting Error: 20 Spiceworks Support spiceworks-general-support , question 9 145 February 14, 2018 Spiceworks fails connectivity test Spiceworks Support discussion , spiceworks-general-support 13 160 March 23, 2016
<\/p>","upvoteCount":3,"answerCount":11,"datePublished":"2018-09-11T12:14:00.000Z","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"},"acceptedAnswer":{"@type":"Answer","text":"
Hey Phil,<\/p>\n
I still haven’t had an update on this end, but I do have an ops ticket logged!<\/p>","upvoteCount":0,"datePublished":"2018-10-12T17:50:19.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/10","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},"suggestedAnswer":[{"@type":"Answer","text":"
We seem to be getting this error this week when browsing to spiceworks.com<\/a> or Spiceworks Cloud Based Help Desk Software – The free ticketing tool for every department<\/a> . It’s only happening from our main Internet connection. Our backup connection is fine. Our WAN IP address is static not dynamic. Any thoughts on why it’s happening would be appreciated.<\/p>\n<\/p>","upvoteCount":3,"datePublished":"2018-09-11T12:14:00.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/1","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"Hmm, did this just start happening yesterday? If so, do you know about what time you first noticed it?<\/p>\nWhat happens if you run a tracert to spiceworks.com<\/a>?<\/p>","upvoteCount":0,"datePublished":"2018-09-11T13:16:04.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/2","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"I only noticed it yesterday around 11am but it may have been last week when it started. When I run a trace rt to spiceworks.com<\/a> the destination is 45.60.11.212<\/p>\n<\/use><\/svg>Spiceworks_TraceRT.png<\/span>715×409 7.74 KB<\/span><\/use><\/svg><\/div><\/a><\/div><\/p>","upvoteCount":0,"datePublished":"2018-09-11T13:31:46.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/3","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"Okay, thanks! I’ve pinged our Ops team about this so they can take a look.<\/p>","upvoteCount":0,"datePublished":"2018-09-11T13:42:32.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/4","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"Thanks<\/p>","upvoteCount":0,"datePublished":"2018-09-12T06:35:50.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/5","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"Any news on this today? Still the same this morning for me.<\/p>","upvoteCount":0,"datePublished":"2018-09-13T07:20:54.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/6","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"I haven’t heard anything on this end yet, but I’ll shoot out an update as soon as I have one!<\/p>","upvoteCount":0,"datePublished":"2018-09-13T09:16:55.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/7","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"I’m still getting this error, Just wondering if i can get some updates?<\/p>","upvoteCount":0,"datePublished":"2018-09-20T09:21:30.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/8","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"Hi Philip,<\/p>\nI haven’t had an update yet, but I’ll be sure to post as soon as I do!<\/p>","upvoteCount":0,"datePublished":"2018-09-21T09:46:28.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/9","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"Hi Jon,<\/p>\nIt’s OK. It’s started working now.<\/p>","upvoteCount":0,"datePublished":"2018-10-15T07:10:51.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/11","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}}]}} Spiceworks Community Spiceworks com Error Code 20 The proxy failed to connect Spiceworks Support spiceworks-general-support, question philipclarke3 (Philip2463) September 11, 2018, 12:14pm 1 We seem to be getting this error this week when browsing to spiceworks.com or Spiceworks Cloud Based Help Desk Software – The free ticketing tool for every department . It’s only happening from our main Internet connection. Our backup connection is fine. Our WAN IP address is static not dynamic. Any thoughts on why it’s happening would be appreciated. 3 Spice ups is spiceworksdotcom okay? giving error 20 (ss inline) jonm (Jon (Spiceworks)) September 11, 2018, 1:16pm 2 Hmm, did this just start happening yesterday? If so, do you know about what time you first noticed it? What happens if you run a tracert to spiceworks.com? philipclarke3 (Philip2463) September 11, 2018, 1:31pm 3 I only noticed it yesterday around 11am but it may have been last week when it started. When I run a trace rt to spiceworks.com the destination is 45.60.11.212 Spiceworks_TraceRT.png715×409 7.74 KB jonm (Jon (Spiceworks)) September 11, 2018, 1:42pm 4 Okay, thanks! I’ve pinged our Ops team about this so they can take a look. philipclarke3 (Philip2463) September 12, 2018, 6:35am 5 Thanks philipclarke3 (Philip2463) September 13, 2018, 7:20am 6 Any news on this today? Still the same this morning for me. jonm (Jon (Spiceworks)) September 13, 2018, 9:16am 7 I haven’t heard anything on this end yet, but I’ll shoot out an update as soon as I have one! philipclarke3 (Philip2463) September 20, 2018, 9:21am 8 I’m still getting this error, Just wondering if i can get some updates? jonm (Jon (Spiceworks)) September 21, 2018, 9:46am 9 Hi Philip, I haven’t had an update yet, but I’ll be sure to post as soon as I do! jonm (Jon (Spiceworks)) October 12, 2018, 5:50pm 10 Hey Phil, I still haven’t had an update on this end, but I do have an ops ticket logged! philipclarke3 (Philip2463) October 15, 2018, 7:10am 11 Hi Jon, It’s OK. It’s started working now. Related topics Topic Replies Views Activity is spiceworksdotcom okay? giving error 20 (ss inline) Spiceworks Support spiceworks-general-support , question 6 365 May 14, 2021 Getting Error Code 20 - spiceworks connection failed Spiceworks Support spiceworks-general-support , question 8 374 July 31, 2019 Cannot access Spiceworks cloud helpdesk. Spiceworks Support discussion , spiceworks-general-support 3 76 September 13, 2017 Getting Error: 20 Spiceworks Support spiceworks-general-support , question 9 145 February 14, 2018 Spiceworks fails connectivity test Spiceworks Support discussion , spiceworks-general-support 13 160 March 23, 2016
<\/p>","upvoteCount":3,"datePublished":"2018-09-11T12:14:00.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/1","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"
Hmm, did this just start happening yesterday? If so, do you know about what time you first noticed it?<\/p>\n
What happens if you run a tracert to spiceworks.com<\/a>?<\/p>","upvoteCount":0,"datePublished":"2018-09-11T13:16:04.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/2","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"I only noticed it yesterday around 11am but it may have been last week when it started. When I run a trace rt to spiceworks.com<\/a> the destination is 45.60.11.212<\/p>\n<\/use><\/svg>Spiceworks_TraceRT.png<\/span>715×409 7.74 KB<\/span><\/use><\/svg><\/div><\/a><\/div><\/p>","upvoteCount":0,"datePublished":"2018-09-11T13:31:46.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/3","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"Okay, thanks! I’ve pinged our Ops team about this so they can take a look.<\/p>","upvoteCount":0,"datePublished":"2018-09-11T13:42:32.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/4","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"Thanks<\/p>","upvoteCount":0,"datePublished":"2018-09-12T06:35:50.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/5","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"Any news on this today? Still the same this morning for me.<\/p>","upvoteCount":0,"datePublished":"2018-09-13T07:20:54.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/6","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"I haven’t heard anything on this end yet, but I’ll shoot out an update as soon as I have one!<\/p>","upvoteCount":0,"datePublished":"2018-09-13T09:16:55.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/7","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"I’m still getting this error, Just wondering if i can get some updates?<\/p>","upvoteCount":0,"datePublished":"2018-09-20T09:21:30.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/8","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"Hi Philip,<\/p>\nI haven’t had an update yet, but I’ll be sure to post as soon as I do!<\/p>","upvoteCount":0,"datePublished":"2018-09-21T09:46:28.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/9","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"Hi Jon,<\/p>\nIt’s OK. It’s started working now.<\/p>","upvoteCount":0,"datePublished":"2018-10-15T07:10:51.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/11","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}}]}} Spiceworks Community Spiceworks com Error Code 20 The proxy failed to connect Spiceworks Support spiceworks-general-support, question philipclarke3 (Philip2463) September 11, 2018, 12:14pm 1 We seem to be getting this error this week when browsing to spiceworks.com or Spiceworks Cloud Based Help Desk Software – The free ticketing tool for every department . It’s only happening from our main Internet connection. Our backup connection is fine. Our WAN IP address is static not dynamic. Any thoughts on why it’s happening would be appreciated. 3 Spice ups is spiceworksdotcom okay? giving error 20 (ss inline) jonm (Jon (Spiceworks)) September 11, 2018, 1:16pm 2 Hmm, did this just start happening yesterday? If so, do you know about what time you first noticed it? What happens if you run a tracert to spiceworks.com? philipclarke3 (Philip2463) September 11, 2018, 1:31pm 3 I only noticed it yesterday around 11am but it may have been last week when it started. When I run a trace rt to spiceworks.com the destination is 45.60.11.212 Spiceworks_TraceRT.png715×409 7.74 KB jonm (Jon (Spiceworks)) September 11, 2018, 1:42pm 4 Okay, thanks! I’ve pinged our Ops team about this so they can take a look. philipclarke3 (Philip2463) September 12, 2018, 6:35am 5 Thanks philipclarke3 (Philip2463) September 13, 2018, 7:20am 6 Any news on this today? Still the same this morning for me. jonm (Jon (Spiceworks)) September 13, 2018, 9:16am 7 I haven’t heard anything on this end yet, but I’ll shoot out an update as soon as I have one! philipclarke3 (Philip2463) September 20, 2018, 9:21am 8 I’m still getting this error, Just wondering if i can get some updates? jonm (Jon (Spiceworks)) September 21, 2018, 9:46am 9 Hi Philip, I haven’t had an update yet, but I’ll be sure to post as soon as I do! jonm (Jon (Spiceworks)) October 12, 2018, 5:50pm 10 Hey Phil, I still haven’t had an update on this end, but I do have an ops ticket logged! philipclarke3 (Philip2463) October 15, 2018, 7:10am 11 Hi Jon, It’s OK. It’s started working now. Related topics Topic Replies Views Activity is spiceworksdotcom okay? giving error 20 (ss inline) Spiceworks Support spiceworks-general-support , question 6 365 May 14, 2021 Getting Error Code 20 - spiceworks connection failed Spiceworks Support spiceworks-general-support , question 8 374 July 31, 2019 Cannot access Spiceworks cloud helpdesk. Spiceworks Support discussion , spiceworks-general-support 3 76 September 13, 2017 Getting Error: 20 Spiceworks Support spiceworks-general-support , question 9 145 February 14, 2018 Spiceworks fails connectivity test Spiceworks Support discussion , spiceworks-general-support 13 160 March 23, 2016
I only noticed it yesterday around 11am but it may have been last week when it started. When I run a trace rt to spiceworks.com<\/a> the destination is 45.60.11.212<\/p>\n<\/use><\/svg>Spiceworks_TraceRT.png<\/span>715×409 7.74 KB<\/span><\/use><\/svg><\/div><\/a><\/div><\/p>","upvoteCount":0,"datePublished":"2018-09-11T13:31:46.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/3","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"Okay, thanks! I’ve pinged our Ops team about this so they can take a look.<\/p>","upvoteCount":0,"datePublished":"2018-09-11T13:42:32.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/4","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"Thanks<\/p>","upvoteCount":0,"datePublished":"2018-09-12T06:35:50.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/5","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"Any news on this today? Still the same this morning for me.<\/p>","upvoteCount":0,"datePublished":"2018-09-13T07:20:54.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/6","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"I haven’t heard anything on this end yet, but I’ll shoot out an update as soon as I have one!<\/p>","upvoteCount":0,"datePublished":"2018-09-13T09:16:55.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/7","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"I’m still getting this error, Just wondering if i can get some updates?<\/p>","upvoteCount":0,"datePublished":"2018-09-20T09:21:30.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/8","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"Hi Philip,<\/p>\nI haven’t had an update yet, but I’ll be sure to post as soon as I do!<\/p>","upvoteCount":0,"datePublished":"2018-09-21T09:46:28.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/9","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"Hi Jon,<\/p>\nIt’s OK. It’s started working now.<\/p>","upvoteCount":0,"datePublished":"2018-10-15T07:10:51.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/11","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}}]}} Spiceworks Community Spiceworks com Error Code 20 The proxy failed to connect Spiceworks Support spiceworks-general-support, question philipclarke3 (Philip2463) September 11, 2018, 12:14pm 1 We seem to be getting this error this week when browsing to spiceworks.com or Spiceworks Cloud Based Help Desk Software – The free ticketing tool for every department . It’s only happening from our main Internet connection. Our backup connection is fine. Our WAN IP address is static not dynamic. Any thoughts on why it’s happening would be appreciated. 3 Spice ups is spiceworksdotcom okay? giving error 20 (ss inline) jonm (Jon (Spiceworks)) September 11, 2018, 1:16pm 2 Hmm, did this just start happening yesterday? If so, do you know about what time you first noticed it? What happens if you run a tracert to spiceworks.com? philipclarke3 (Philip2463) September 11, 2018, 1:31pm 3 I only noticed it yesterday around 11am but it may have been last week when it started. When I run a trace rt to spiceworks.com the destination is 45.60.11.212 Spiceworks_TraceRT.png715×409 7.74 KB jonm (Jon (Spiceworks)) September 11, 2018, 1:42pm 4 Okay, thanks! I’ve pinged our Ops team about this so they can take a look. philipclarke3 (Philip2463) September 12, 2018, 6:35am 5 Thanks philipclarke3 (Philip2463) September 13, 2018, 7:20am 6 Any news on this today? Still the same this morning for me. jonm (Jon (Spiceworks)) September 13, 2018, 9:16am 7 I haven’t heard anything on this end yet, but I’ll shoot out an update as soon as I have one! philipclarke3 (Philip2463) September 20, 2018, 9:21am 8 I’m still getting this error, Just wondering if i can get some updates? jonm (Jon (Spiceworks)) September 21, 2018, 9:46am 9 Hi Philip, I haven’t had an update yet, but I’ll be sure to post as soon as I do! jonm (Jon (Spiceworks)) October 12, 2018, 5:50pm 10 Hey Phil, I still haven’t had an update on this end, but I do have an ops ticket logged! philipclarke3 (Philip2463) October 15, 2018, 7:10am 11 Hi Jon, It’s OK. It’s started working now. Related topics Topic Replies Views Activity is spiceworksdotcom okay? giving error 20 (ss inline) Spiceworks Support spiceworks-general-support , question 6 365 May 14, 2021 Getting Error Code 20 - spiceworks connection failed Spiceworks Support spiceworks-general-support , question 8 374 July 31, 2019 Cannot access Spiceworks cloud helpdesk. Spiceworks Support discussion , spiceworks-general-support 3 76 September 13, 2017 Getting Error: 20 Spiceworks Support spiceworks-general-support , question 9 145 February 14, 2018 Spiceworks fails connectivity test Spiceworks Support discussion , spiceworks-general-support 13 160 March 23, 2016
Okay, thanks! I’ve pinged our Ops team about this so they can take a look.<\/p>","upvoteCount":0,"datePublished":"2018-09-11T13:42:32.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/4","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"
Thanks<\/p>","upvoteCount":0,"datePublished":"2018-09-12T06:35:50.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/5","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"
Any news on this today? Still the same this morning for me.<\/p>","upvoteCount":0,"datePublished":"2018-09-13T07:20:54.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/6","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"
I haven’t heard anything on this end yet, but I’ll shoot out an update as soon as I have one!<\/p>","upvoteCount":0,"datePublished":"2018-09-13T09:16:55.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/7","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"
I’m still getting this error, Just wondering if i can get some updates?<\/p>","upvoteCount":0,"datePublished":"2018-09-20T09:21:30.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/8","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}},{"@type":"Answer","text":"
Hi Philip,<\/p>\n
I haven’t had an update yet, but I’ll be sure to post as soon as I do!<\/p>","upvoteCount":0,"datePublished":"2018-09-21T09:46:28.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/9","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":"
Hi Jon,<\/p>\n
It’s OK. It’s started working now.<\/p>","upvoteCount":0,"datePublished":"2018-10-15T07:10:51.000Z","url":"https://community.spiceworks.com/t/spiceworks-com-error-code-20-the-proxy-failed-to-connect/672484/11","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"}}]}}
We seem to be getting this error this week when browsing to spiceworks.com or Spiceworks Cloud Based Help Desk Software – The free ticketing tool for every department . It’s only happening from our main Internet connection. Our backup connection is fine. Our WAN IP address is static not dynamic. Any thoughts on why it’s happening would be appreciated.
Hmm, did this just start happening yesterday? If so, do you know about what time you first noticed it?
What happens if you run a tracert to spiceworks.com?
I only noticed it yesterday around 11am but it may have been last week when it started. When I run a trace rt to spiceworks.com the destination is 45.60.11.212
Okay, thanks! I’ve pinged our Ops team about this so they can take a look.
Thanks
Any news on this today? Still the same this morning for me.
I haven’t heard anything on this end yet, but I’ll shoot out an update as soon as I have one!
I’m still getting this error, Just wondering if i can get some updates?
Hi Philip,
I haven’t had an update yet, but I’ll be sure to post as soon as I do!
Hey Phil,
I still haven’t had an update on this end, but I do have an ops ticket logged!
Hi Jon,
It’s OK. It’s started working now.
![\"Spiceworks_Error.png\"](\"https://us1.discourse-cdn.com/spiceworks/original/4X/0/c/4/0c49942a32a0514eb4f6e9f744ee891dcf8615c8.png\")
<\/p>","upvoteCount":3,"answerCount":11,"datePublished":"2018-09-11T12:14:00.000Z","author":{"@type":"Person","name":"philipclarke3","url":"https://community.spiceworks.com/u/philipclarke3"},"acceptedAnswer":{"@type":"Answer","text":"
![\"Spiceworks_TraceRT.png\"](\"https://us1.discourse-cdn.com/spiceworks/original/4X/4/4/8/448cdba22cc9f503bc47e61f3109a8047541a8d9.png\")