1

Inventory

  • 77552 - Scanning space separated ip range displays extra device cards during scan animation
  • 74478 - Cannot use apostrophes in Inventory names
  • 72715 - Loading Inventory causes failed to allocate memory error
  • 72241 - Reports Search does not work well in Firefox
  • 73470 - Update software license modal to scroll page properly
  • 77018 - “Activity title failed to load” error on Cloud Services
  • 71648 - Save and Run not working in some reports within 7.5
  • 51689 - Warranty App Logic: last_scan_date and next_scan_date not always being populated in warranty collections
  • 76383 - Remote Agent not updating Last Scan Time
  • 79630 - Warranty Expiry alert email is including code in subject line
  • 77700 - Device Scanning Settings: Cannot read property ‘value’ of undefined
  • 76638 - Memory on configuration tab and top of device record does not update based on scans
  • 74878 - Only fire alert/monitor on software installed after alert is configured
  • 78225 - Software Updates/Uninstalls Not Showing in Timeline
  • 78149 - Cloud Services: Domain are deleted on cascade
  • 77099 - MDM email address for SpiceAgents wrong
  • 76918 - Backup Configuration page shows incorrect information regarding last backup time<
  • 76037 - Configure Now link in Network Shares tab links to blank page
  • 75198 - Disabled scan message typo
  • 64897 - Domains not getting correct expiration date
  • 77377 - Inconsistent disk space graphs for various device types
  • 76118 - Remember last tab of device for user
  • 77643 - Unresolvable host name exclusion cause Finder to crash
  • 77345 - Solid State Drives not reporting correctly
  • 48373 - Linux machine listening on traditional Windows ports (3389, 135, 445) misidentified

Help Desk

  • 77065 - CC user advanced settings confusing
  • 78525 - Single ticket view hangs due to related orphaned deleted device
  • 76901 - Ticket email template should be able to access subticket and parent ticket details
  • 65744 - Net::ReadTimeout when saving Rackspace email settings using port 465/secure SMTP
  • 79531 - Other HREF link option not working in User Portal
  • 79177 - CSS not applied within user portal
  • 79149 - iFrames no longer working
  • 78822 - HTML Preamble Being Shown In User Portal
  • 77676 - Subtickets unexpectedly disconnected
  • 76783 - Users CC’d via ticket command on unassigned tickets are not CC’d
  • 74857 - Closing sub-ticket removes parent association
  • 77782 - Portal should not prevent content block deletion
44 Spice ups
2

Ooo…That’s quite a few bugs that were causing me issues! I will have to update right away!

3

Can we fix the “feature” that causes redundant notifications.

A helpdesk member recives a help desk request directly to their own email adress and not the helpdesk@domain.com email.

They want to use quick tags and forward this email to the helpdesk@domain.com email with the proper tags. #assign to , #close, ect. Instead of typing the case up on behalf of the user.

When they forward the email it notifies all helpdesk members even though there is no need to.

thanks

4

Honestly the download link is very helpful!

Download the latest version here: www.spiceworks.com/download

2 Spice ups
5

Whoops! Definitely a release note noob move. Thanks for the assist!

1 Spice up
6

How has this release been working for everyone?

7

Can we fix the issue where the Admin’s are not CC’d anymore once a ticket is assigned to any of them? At that point only the one working on the tickets will get email notifications etc.

It used to be where all the Admins where CC’d each time a ticket was created by a user, when it was assigned and every update to the ticket also?

Thank you

1 Spice up
8

Since this has been released a whopping 40 minutes, I’d say the update is going off without a hitch. LOL, joking. I haven’t tried it yet. I will run it tonight or one of these nights.

3 Spice ups
9

This fix: 78225 - Software Updates/Uninstalls Not Showing in Timeline

for me does not work!!!

10

Wait for new events - I also can’t see old events, but new ones show up fine.

1 Spice up
11

I don’t ever remember the helpdesk app sending emails to all the Admins once the ticket is assigned to one of them. So I am not sure what you are talking about.
Also I definitely don’t want to get all the emails for the tickets my co-worker gets. So I don’t want it to work the way you are describing (Or at least what I think you are describing).

other questions/notes
Are the other Admins cced on the tickets (added to the ticket CC list?)? if so they should get notifications. If they are not go to settings > notifications> and check to Assigned Tickets / CCed Admin or Tech and make sure they are set to enabled.

12

You can turn off notifications for CCed Admins or Techs (see my previous post).

Other then that when you forward the message use the tag #creator and then put the users name/email address and you will not get added to the ticket. Otherwise the system thinks that the sender of the email is the creator.

13

Still scares me moving from 7.4

2 Spice ups
14

@Uncle Scrooge: Seems like everyone is waiting for some more feedback from early adopters but none is coming through. Calm before the storm, is it?

1 Spice up
15

We have had no issues with it so far!

1 Spice up
16

I’m seeing a dramatically increased CPU load since the update. SpiceworksAppServer seems to be the main culprit, any suggestions?

17

My test units in the lab are all used up. We are getting new desktop sometime August, so I keep the triggers safe until these babies arrives.

18

Anyone else unable to attach files to KB articles?

19

I was one of the reporters of help desk bug # 78822. Just installed version 7.5.00088 tonight and that bug appears to now be resolved.

My ticket # was 258172, if you’d like to close it out. I’ll let you know if I find anything else, thanks! :slight_smile:

20

Bug.

When I replacing MB+CPU+MEMORY+HDD in PC, SW(Timeline History) does not reflect the changes MEMORY and HDD.

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