7.5.00107 - Release Notes

Ben-B-Spiceworks · 2018-03-20T19:51:43.000Z

Download the latest version here: Spiceworks Inventory Software: Help & Support - Spiceworks

This is a small patch to resolve an issue some users were experiencing after updating to the 7.5.00104 build. The bug only affected 7.5.00104, preventing app backups from succeeding if ticket/device attachment filenames contained certain characters.

We released a fix for this individual bug because of the potential for backups to fail silently when running 7.5.00104.

General

APPS-907: 7.5.00104 backup fails with special char filenames in data folder

erik · 2018-03-21T14:18:15.000Z

You gotta have good backups!

edwin10dam · 2018-03-21T14:47:38.000Z

We need meatier updates.

peterjkenealy · 2018-03-21T14:54:02.000Z

I posted here about the issue originally https://community.spiceworks.com/blog_entry_comments/45431 and can confirm this patch resolves the mentioned back failure issue.

dbeato · 2018-03-21T15:16:22.000Z

Nice! I am updating now.

vhscarpacci · 2018-03-21T17:58:20.000Z

In my previous update 7.5.101 the 'New Ticket form changed. It would be good to have the ability to resize the window. It would good to have the window open to full frame also.

SWTicket.png461×509 11.6 KB

Ben-B-Spiceworks · 2018-03-21T20:00:30.000Z

This looks like the old Help Desk form - we aren’t working on that version any longer. Instead your Help Desk URL should look like /tickets/v2 and the form for new tickets looks more like this:

form.png572×536 13.9 KB

Are you already familiar with the old vs. new Help Desks? You can control which Help Desk is “default” using Settings → Help Desk → Advanced Settings → Use original Help Desk interface → off.

Mike400 · 2018-03-21T23:02:32.000Z

Thank you for recognizing the need for good backups.

johandupre · 2018-03-22T11:44:16.000Z

Thank you!!!

bartlomiejmalecki · 2018-03-23T12:03:05.000Z

what with iDrac integration ??

mark50309 · 2018-03-23T21:11:16.000Z

Is there a version 8 on the horizon anytime soon?

Ben-B-Spiceworks · 2018-03-27T14:28:58.000Z

Mark@WHO-TV:

Is there a version 8 on the horizon anytime soon?

Check out the beta for 8.0 - no delivery date set, but you can check out what we’ve been working on: https://community.spiceworks.com/beta/inventory-8-0

j-l · 2018-03-29T14:04:05.000Z

After installing v7.5.00107 I am now no longer able to set/view schedules for different scan ranges.

I do have [ Schedule discovery scans per “Your Network” range ] enabled in Advanced Settings.

EDIT: Accidentally fixed it the hard way.

Ben-B-Spiceworks · 2018-03-29T14:09:02.000Z

Hi J_L, could you open a support forum topic on that, or email us ? We can definitely help you out!

Ben-B-Spiceworks · 2018-04-12T18:17:56.000Z

Hi Doug, could you also open a support forum topic on that, or email us ? We can definitely help you out!

dougheaton · 2018-04-12T18:22:34.000Z

Thanks… I’ll retract my previous message as I don’t think it was a version issue based on when we installed it. Thanks for responding.

vhscarpacci · 2018-05-01T10:27:00.000Z

Thanks, that worked.

deandetongre7835 · 2018-11-27T10:56:46.000Z

Hi, it appears there is still a backup issue with this version. There is no data being exported to the db folder that I can recover. The entire ticket list was missing when performing a restore. It only had ticket 1 welcome to SpiceWorks visible after the recovery. We could only recover our ticket list from a previous days backup and had to get the current days tickets resubmitted by staff. Thanks Dean

Ben-B-Spiceworks · 2018-11-27T14:36:58.000Z

Hi Dean, open a support case and we can check out what’s going on with the backups for you - support@spiceworks.com.

queenofeverything55 · 2019-09-09T12:09:58.000Z

Our system auto updated to 7.5.00107 this week and it is no longer able to retrieve helpdesk mail from a server with a sha1 certificate. I can’t see anything in the release notes about this. Is it possible to roll it back?