1

Hello,

I have been trying to add a user account to a remote site. I go to [remote_site_ip]/settings/users and create the new user account. The account is created and it shows the current date for the “invitation sent date”. However, no matter what email address I put for the new user no invitation email is received. Therefore I can’t change notifications until they complete the registration process.

Thanks.

1 Spice up
2

Its a known bug. Supposedly, you must create and send the invite from the Admin account that originally setup the remote collector.

http://community.spiceworks.com/topic/724388-invitation-to-new-spiceworks-admins-got-being-received

1 Spice up
3

Thanks, that seems to work!

Now I just need to have someone from Spiceworks fully remove an account for me so I can “associate” the helpdesk login with my community login (to keep my personal email for the community and work email helpdesk).

4

yeah, this whole “community vs local account” system is completely broken . Seriously, I had to email my spiceworks db to spiceworks to reset a password…