Announcing the 7.4 Release

briang · 2015-05-08T10:51:03.000Z

We’re excited to announce the 7.4 release of Spiceworks is now available, so head on over to the 7.4 page to download and upgrade!

Full details and screenshots are on the 7.4 download page , but here is a quick list of the features added in 7.4:

Local Knowledge Base
New Help Desk Dashboard Page
Sub-ticket Enhancements
New “Waiting” Ticket Status
Ability to Clone Tickets
New Platform APIs for Extending Spiceworks

Thanks to all of you who helped test this release during the beta !

NetworkNerd · 2015-05-08T12:26:28.000Z

Sweet - now we just need to make an internal ticket to upgrade from 7.3.

kyleparrish · 2015-05-08T12:27:24.000Z

Awesome! Was looking forward to these changes after testing out the beta.

rgibson · 2015-05-08T12:35:14.000Z

Great news

bbraunstein · 2015-05-08T12:46:07.000Z

Does the update address the continuing performance issues that 7.3.001XX is still dealing with? Memory leaks, scanning crashes, etc.?

jsmith · 2015-05-08T12:47:45.000Z

Nice! Hoping to install later today.

kestpe · 2015-05-08T12:53:05.000Z

Excellent - am looking forward to this. Love a Friday upgrade!!!

Paul-Mek · 2015-05-08T12:54:02.000Z

Awesome! This should make for a good Friday.

briang · 2015-05-08T14:04:53.000Z

bbraunstein:

Does the update address the continuing performance issues that 7.3.001XX is still dealing with? Memory leaks, scanning crashes, etc.?

We believe most of these have been fixed in 7.3 patches. If you are still seeing issues, please let support know so we can further diagnose. Thanks!

jimmy-t · 2015-05-08T15:17:39.000Z

I want to say I like the image made for the update, looks sweet.

Denis-Kelley · 2015-05-08T15:23:59.000Z

Local knowledge base? Thank you. I know this was a big issue before. Glad to see that. Has any of the scanning issues been tweaked in this version yet? I’ve sent my database in on several occasions to help solve this problem.

mkarmil · 2015-05-08T15:31:52.000Z

Thanks for the update! I’ll be implementing it first thing on Monday.

zwright · 2015-05-08T15:50:58.000Z

That new Dashboard… Those metrics… Yum.

tonystahl · 2015-05-08T15:51:16.000Z

Update attempt #1 = failed…

Update attempt #2 = pending…

zwright · 2015-05-08T15:51:31.000Z

Denis Kelley:

Local knowledge base? Thank you. I know this was a big issue before. Glad to see that. Has any of the scanning issues been tweaked in this version yet? I’ve sent my database in on several occasions to help solve this problem.

Ditto to the local KB.

molan · 2015-05-08T16:02:18.000Z

I didn’t try the beta, but looking forward to trying the new helpdesk dashboard

tonystahl · 2015-05-08T16:05:37.000Z

Well… IE 9 is no longer supported!!!

EDIT: when I launch the app in the browser on my SW server it gives me this. From my PC everything works fine.

Capture.JPG715×261 55 KB

EDIT: I can see the user portal with IE9 but I cannot get into the SW back end in IE9.

rockylott · 2015-05-08T16:10:35.000Z

upgrade done… already using the “Waiting on User” status

pturzy · 2015-05-08T16:13:26.000Z

Maybe I’m just really tired but I cannot find the waiting on user status option.

Update: Nevermind, I found it

zwright · 2015-05-08T16:14:17.000Z

Are there any reports that show the ticket Dashboard data? I would love to be able to generate these reports monthly and give them to management. They look nice.