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Hi. My team have recently taken on responsibility for providing basic level tech support queries submitted via an MS Form. Creating the form was relatively easy but now I am now stuck as to how to automatically send the query to the relevant email recipients once the user hits ‘submit’. Is there a way to somehow associate the group email address to the submit button?

Any guidance gratefully received!

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You will need to build a flow in Power Automate to send form responses to the email address you desire.

Building Flow: How to send Forms responses to an e… - Power Platform Community (microsoft.com)

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If you have access to power automate, this will do this function every time the form is submitted.

The form you are using, do you have access to the account it has been created under? If so then you should use that account to create a power automate action for each time the form is submitted where it emails the contents to a predetermined email address.

This is what I am using for our helpdesk internally, it has also got the capability to expand its functions and using ‘branching’ in the Form and a series of conditions in power automate, you can create a series of basic checks to run users through and then get a more focused email with useful targeted information included rather than a vague form.