I’m stuck. I’m trying to get SpiceWorks setup and failing miserably. I have a couple machines on the Domain that scan fine, no problems. I have a couple that don’t show up at all, and I have a couple that show up with authentication problems.

I am using the domain administrator account to scan with. I can physically log into all the machines with this account and obviously have admin privileges. I can’t understand by this won’t work.

What details do I need to provide so that someone could help me.

The SpiceWorks machine is running Server2003R2, the machines giving me problems are using XP Pro SP3 or Win7 Pro.

1 Spice up

Start here: http://community.spiceworks.com/education/projects/Windows_Firewall

Maybe this is also helpful: http://community.spiceworks.com/help/Troubleshooting_WMI and Setting The Default WMI Namespace Security

If this doesn`t help, run this script with admin rights at the affected machines: Resolving Spiceworks Unknowns Unofficial - Script Center

NOTE: this script will disable UAC at Vista/wWin7.

To keep UAC enabled, delete/comment out lines 36-38 in the script and follow this: Getting Scan to work with Vista (and above) Machines - Spiceworks

I’ve tried to follow all the instructions to the best of my ability. I’m frustrated and no longer know what to try next. I’m at a loss.

Try deleteing the device, the network scans and accounts and making it all again