Hi @ all,

we’re using unitrends backup free 10.2.1 with the latest agents deployed.

Normal backup operations works fine but when we start a backup copy job, only unix Systems where written to the attached usb drive. The Windows Systems are always in failed state.

Is there any Option to see why the backup copy for this systems was no successful?

Thanks

Börny

1 Spice up

Try modifying credentials for the windows systems. Use domain\username for usernames.

Cheers!

Along with the advice above it’s possible one of the VSS writers are failing, which should be showing up in event viewer on the affected Windows systems.

The fact it’s all of them though would tend to point towards a more global issue like credentials.

Tried to set the credentials of each asset to an administrative account but doesn’t solve the issue. Normal file and applicationlevel Backups are working. Only the backup COPY not. When I understand it correct, the appliance would only copy the files who are already backed up to usb. It wouldn’t contact the windows node when it is performing a backup COPY only.
Are there logs on the appliance where I can go deeper? At the appliance GUI is nothing to see only a „failed“ without further informations.