1

Hello!

Yesterday I finished migrating my AD from WS2003 to WS2008 and wanted to start backing it up.

Backup fails nearly instantly with “Failed to create disk metadata file. Unitrends agent failed to backup disk environment metadata. Terminating a backup. ****> ERROR: 1 File not backed up. For more information, review backup catalog file.”.

Unitrends version is 10.1.0-2.201712141700.CentOS6.

Where do I start troubleshooting?

4 Spice ups
2

Anton - I’m sorry to hear that you’re having these issues. Can you tell me a bit more about your installation? What edition of Unitrends are you using (free, standard, etc)? What version of our software are you using? What version of the agent for Windows are you using?

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I’m using free version, appliance is 10.1.0-2.201712141700.CentOS6, agent is 10.2 x86.
By the way, is there any way to do backup copy to same appliance?

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Anton - Thank you for these details. Unfortunately, Unitrends Free is not application aware, so without reviewing the backup catalog file as the appliance’s error message directed you to, I’m going to assume that this is the issue. To be sure, can you share the backup catalog file?

Storing your backup copies on the same appliance creates a single point of failure. The purpose of backup copies is to allow you to restore in the event of a disaster. If they are on your backup appliance, there is no way to extract them to perform the restore.

5

I don’t know what happened, but I just started the backup job and it worked. Possibly it was giving full access to C:\PCBP\ and its contents for CREATOR OWNER what helped.

Guess this thread is over, so it can be closed and stored in case it could help someone.

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Glad that this sorted itself out. You can mark a best answer and that should close the thread.