Can not install "Network Monitor" : Error 0x80070661

tobiaskrenz · 2015-12-25T21:29:05.000Z

Hey, i just keep getting this errors during install

Anyone able to help ?

Thanks

[0B6C:0618][2015-12-25T22:02:55]i001: Burn v3.9.1208.0, Windows v10.0 (Build 10586: Service Pack 0), path: C:\Users\network.admin\Downloads\SpiceworksNetworkMonitor.exe, cmdline: ''
[0B6C:0618][2015-12-25T22:02:55]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\NETWOR~1.ADM\AppData\Local\Temp\Network_Monitor_20151225220255.log'
[0B6C:0618][2015-12-25T22:02:55]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\network.admin\Downloads\SpiceworksNetworkMonitor.exe'
[0B6C:0618][2015-12-25T22:02:55]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\network.admin\Downloads\'
[0B6C:0618][2015-12-25T22:02:55]i052: Condition 'VersionNT > v5.1' evaluates to true.
[0B6C:0618][2015-12-25T22:02:55]i000: Setting string variable 'WixBundleName' to value 'Network Monitor'
[0B6C:0D00][2015-12-25T22:02:55]i000: Setting version variable 'WixBundleFileVersion' to value '1.3.140.0'
[0B6C:0618][2015-12-25T22:02:55]i100: Detect begin, 2 packages
[0B6C:0618][2015-12-25T22:02:55]i000: Setting numeric variable 'UNUSED01' to value 1
[0B6C:0618][2015-12-25T22:02:55]i000: Setting string variable 'NETFRAMEWORK45' to value '394254'
[0B6C:0618][2015-12-25T22:02:55]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.
[0B6C:0618][2015-12-25T22:02:55]i101: Detected package: NetFx45Redist, state: Present, cached: None
[0B6C:0618][2015-12-25T22:02:55]i101: Detected package: NetworkMonitor, state: Absent, cached: None
[0B6C:0618][2015-12-25T22:02:55]i199: Detect complete, result: 0x0
[0B6C:0618][2015-12-25T22:02:58]i200: Plan begin, 2 packages, action: Install
[0B6C:0618][2015-12-25T22:02:58]w321: Skipping dependency registration on package with no dependency providers: NetFx45Redist
[0B6C:0618][2015-12-25T22:02:58]i000: Setting string variable 'WixBundleRollbackLog_NetworkMonitor' to value 'C:\Users\NETWOR~1.ADM\AppData\Local\Temp\Network_Monitor_20151225220255_0_NetworkMonitor_rollback.log'
[0B6C:0618][2015-12-25T22:02:58]i000: Setting string variable 'WixBundleLog_NetworkMonitor' to value 'C:\Users\NETWOR~1.ADM\AppData\Local\Temp\Network_Monitor_20151225220255_0_NetworkMonitor.log'
[0B6C:0618][2015-12-25T22:02:58]i201: Planned package: NetFx45Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0B6C:0618][2015-12-25T22:02:58]i201: Planned package: NetworkMonitor, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0B6C:0618][2015-12-25T22:02:58]i299: Plan complete, result: 0x0
[0B6C:0618][2015-12-25T22:02:58]i300: Apply begin
[1138:17D8][2015-12-25T22:03:01]i360: Creating a system restore point.
[1138:17D8][2015-12-25T22:03:01]i362: System restore disabled, system restore point not created.
[1138:17D8][2015-12-25T22:03:01]i000: Caching bundle from: 'C:\Users\NETWOR~1.ADM\AppData\Local\Temp\{0a3e0539-6761-44d0-9a66-4fd2c98ede7a}\.be\SpiceworksNetworkMonitor.exe' to: 'C:\ProgramData\Package Cache\{0a3e0539-6761-44d0-9a66-4fd2c98ede7a}\SpiceworksNetworkMonitor.exe'
[1138:17D8][2015-12-25T22:03:01]i320: Registering bundle dependency provider: {0a3e0539-6761-44d0-9a66-4fd2c98ede7a}, version: 1.3.140.0
[1138:0824][2015-12-25T22:03:12]i305: Verified acquired payload: NetworkMonitor at path: C:\ProgramData\Package Cache\.unverified\NetworkMonitor, moving to: C:\ProgramData\Package Cache\{9B2C31C1-00C4-4E0B-A595-2CCF6BEFCBE4}v1.3.00140\NetworkMonitor.
[1138:17D8][2015-12-25T22:03:12]i323: Registering package dependency provider: {9B2C31C1-00C4-4E0B-A595-2CCF6BEFCBE4}, version: 1.3.00140, package: NetworkMonitor
[1138:17D8][2015-12-25T22:03:12]i301: Applying execute package: NetworkMonitor, action: Install, path: C:\ProgramData\Package Cache\{9B2C31C1-00C4-4E0B-A595-2CCF6BEFCBE4}v1.3.00140\NetworkMonitor, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[1138:17D8][2015-12-25T22:03:18]e000: Error 0x80070661: Failed to install MSI package.
[1138:17D8][2015-12-25T22:03:18]e000: Error 0x80070661: Failed to execute MSI package.
[0B6C:0618][2015-12-25T22:03:18]e000: Error 0x80070661: Failed to configure per-machine MSI package.
[0B6C:0618][2015-12-25T22:03:18]i319: Applied execute package: NetworkMonitor, result: 0x80070661, restart: None
[0B6C:0618][2015-12-25T22:03:18]e000: Error 0x80070661: Failed to execute MSI package.
[1138:17D8][2015-12-25T22:03:18]i318: Skipped rollback of package: NetworkMonitor, action: Uninstall, already: Absent
[0B6C:0618][2015-12-25T22:03:18]i319: Applied rollback package: NetworkMonitor, result: 0x0, restart: None
[1138:17D8][2015-12-25T22:03:18]i329: Removed package dependency provider: {9B2C31C1-00C4-4E0B-A595-2CCF6BEFCBE4}, package: NetworkMonitor
[1138:17D8][2015-12-25T22:03:18]i351: Removing cached package: NetworkMonitor, from path: C:\ProgramData\Package Cache\{9B2C31C1-00C4-4E0B-A595-2CCF6BEFCBE4}v1.3.00140\
[1138:17D8][2015-12-25T22:03:18]i330: Removed bundle dependency provider: {0a3e0539-6761-44d0-9a66-4fd2c98ede7a}
[1138:17D8][2015-12-25T22:03:18]i352: Removing cached bundle: {0a3e0539-6761-44d0-9a66-4fd2c98ede7a}, from path: C:\ProgramData\Package Cache\{0a3e0539-6761-44d0-9a66-4fd2c98ede7a}\
[0B6C:0618][2015-12-25T22:03:19]i399: Apply complete, result: 0x80070661, restart: None, ba requested restart:  No

Rod-IT · 2015-12-25T22:00:04.000Z

It is not supported on Windows 10, please install it on another version of windows

lee-y-sw · 2015-12-26T02:31:19.000Z

Howdy Tobias,
That code is often associated with some of the pre-requisites for the Network Monitor not being met. As Rod mentioned we do not yet list Windows 10 as a supported Operating System.

Most often though this code means the installed operating system is 32-bit. The Network Monitor requires a 64-bit operating system.

tobiaskrenz · 2015-12-26T10:47:56.000Z

Thank you all for your kind replys. Indeed the problem seems to be Server 2016 or Windows 10. We don’t have other windows machines left in our datacenter, so that we probably have to wait now Once again thank you all, happy holiday and a happy new year

Rod-IT · 2015-12-26T11:56:37.000Z

Server 2016 isn’t even officially released yet, you shouldn’t be using this on a production system.

tobiaskrenz · 2015-12-26T16:57:43.000Z

Well we do not even have a single windows productiv system, but please let that be our concern.

Rod-IT · 2015-12-26T18:03:16.000Z

I was trying to help you, and simply pointed out that of the 2 systems you mentioned, Windows 10 is not supported and Server 2016 isn’t even out.

https://community.spiceworks.com/support/network-monitor/docs