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I cannot install Spicework’s Network Monitor, and I cannot interpret the following log file:<\/p>\n
[1FB8:1AE4][2015-08-24T10:43:24]i001: Burn v3.9.901.0, Windows v5.2 (Build 3790: Service Pack 2), path: C:\\Documents and Settings\\Administrator\\My Documents\\Downloads\\SpiceworksNetworkMonitor.exe, cmdline: ‘’ Ah, I think you just found the problem. The Network Monitor won’t run on Server 2003 R2 as it requires a 64-bit OS. You’d want to install the app on a Windows 2008 R2 box or greater. Here are the official spec requirements:<\/p>\n https://community.spiceworks.com/help/Spiceworks_Network_Monitor#SysReq<\/a><\/p>","upvoteCount":0,"datePublished":"2015-08-26T10:17:22.000Z","url":"https://community.spiceworks.com/t/network-monitor-installation-failed/430205/5","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},"suggestedAnswer":[{"@type":"Answer","text":" I cannot install Spicework’s Network Monitor, and I cannot interpret the following log file:<\/p>\n [1FB8:1AE4][2015-08-24T10:43:24]i001: Burn v3.9.901.0, Windows v5.2 (Build 3790: Service Pack 2), path: C:\\Documents and Settings\\Administrator\\My Documents\\Downloads\\SpiceworksNetworkMonitor.exe, cmdline: ‘’ Try installing Net4.5 manually, then re-run<\/p>","upvoteCount":1,"datePublished":"2015-08-24T17:47:19.000Z","url":"https://community.spiceworks.com/t/network-monitor-installation-failed/430205/2","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":" Hey Mark,<\/p>\n Did Rod’s advice help out, or are you still seeing the same problem?<\/p>","upvoteCount":0,"datePublished":"2015-08-26T09:58:18.000Z","url":"https://community.spiceworks.com/t/network-monitor-installation-failed/430205/3","author":{"@type":"Person","name":"jonm","url":"https://community.spiceworks.com/u/jonm"}},{"@type":"Answer","text":" Windows Server 2003 R2 - does not support .NET 4.5. Does SpiceWorks have versions that run on older .NETs?<\/p>","upvoteCount":0,"datePublished":"2015-08-26T10:05:40.000Z","url":"https://community.spiceworks.com/t/network-monitor-installation-failed/430205/4","author":{"@type":"Person","name":"markjaeger2","url":"https://community.spiceworks.com/u/markjaeger2"}},{"@type":"Answer","text":" Thanks<\/p>","upvoteCount":0,"datePublished":"2015-08-26T10:18:11.000Z","url":"https://community.spiceworks.com/t/network-monitor-installation-failed/430205/6","author":{"@type":"Person","name":"markjaeger2","url":"https://community.spiceworks.com/u/markjaeger2"}},{"@type":"Answer","text":"
\n[1FB8:1AE4][2015-08-24T10:43:24]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\\DOCUME~1\\ADMINI~1\\LOCALS~1\\Temp\\Network_Monitor_20150824104324.log’
\n[1FB8:1AE4][2015-08-24T10:43:24]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\\Documents and Settings\\Administrator\\My Documents\\Downloads\\SpiceworksNetworkMonitor.exe’
\n[1FB8:1AE4][2015-08-24T10:43:24]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value 'C:\\Documents and Settings\\Administrator\\My Documents\\Downloads'
\n[1FB8:1AE4][2015-08-24T10:43:24]i052: Condition ‘VersionNT > v5.1’ evaluates to true.
\n[1FB8:2438][2015-08-24T10:43:24]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘1.3.63.0’
\n[1FB8:1AE4][2015-08-24T10:43:24]i100: Detect begin, 2 packages
\n[1FB8:1AE4][2015-08-24T10:43:24]i000: Setting numeric variable ‘UNUSED01’ to value 1
\n[1FB8:1AE4][2015-08-24T10:43:24]i000: Registry value not found. Key = ‘SOFTWARE\\Microsoft\\NET Framework Setup\\NDP\\v4\\Full’, Value = ‘Release’
\n[1FB8:1AE4][2015-08-24T10:43:24]i052: Condition ‘NETFRAMEWORK45 >= 378389’ evaluates to false.
\n[1FB8:1AE4][2015-08-24T10:43:24]i101: Detected package: NetFx45Redist, state: Absent, cached: None
\n[1FB8:1AE4][2015-08-24T10:43:24]i101: Detected package: NetworkMonitor, state: Absent, cached: Complete
\n[1FB8:1AE4][2015-08-24T10:43:24]i199: Detect complete, result: 0x0
\n[1FB8:1AE4][2015-08-24T10:43:26]i200: Plan begin, 2 packages, action: Install
\n[1FB8:1AE4][2015-08-24T10:43:26]w321: Skipping dependency registration on package with no dependency providers: NetFx45Redist
\n[1FB8:1AE4][2015-08-24T10:43:26]i000: Setting string variable ‘NetFx45FullLog’ to value ‘C:\\DOCUME~1\\ADMINI~1\\LOCALS~1\\Temp\\Network_Monitor_20150824104324_0_NetFx45Redist.log’
\n[1FB8:1AE4][2015-08-24T10:43:26]i000: Setting string variable ‘WixBundleRollbackLog_NetworkMonitor’ to value ‘C:\\DOCUME~1\\ADMINI~1\\LOCALS~1\\Temp\\Network_Monitor_20150824104324_1_NetworkMonitor_rollback.log’
\n[1FB8:1AE4][2015-08-24T10:43:26]i000: Setting string variable ‘WixBundleLog_NetworkMonitor’ to value ‘C:\\DOCUME~1\\ADMINI~1\\LOCALS~1\\Temp\\Network_Monitor_20150824104324_1_NetworkMonitor.log’
\n[1FB8:1AE4][2015-08-24T10:43:26]i201: Planned package: NetFx45Redist, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
\n[1FB8:1AE4][2015-08-24T10:43:26]i201: Planned package: NetworkMonitor, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
\n[1FB8:1AE4][2015-08-24T10:43:26]i299: Plan complete, result: 0x0
\n[1FB8:1AE4][2015-08-24T10:43:26]i300: Apply begin
\n[2788:03D0][2015-08-24T10:43:26]i360: Creating a system restore point.
\n[2788:03D0][2015-08-24T10:43:26]i362: System restore disabled, system restore point not created.
\n[2788:03D0][2015-08-24T10:43:26]i320: Registering bundle dependency provider: {699c9460-9c8b-4d95-a7c9-51db0a06b552}, version: 1.3.63.0
\n[1FB8:1820][2015-08-24T10:43:26]w343: Prompt for source of package: NetFx45Redist, payload: NetFx45Redist, path: C:\\Documents and Settings\\Administrator\\My Documents\\Downloads\\redist\\dotNetFx45_Full_x86_x64.exe
\n[1FB8:1820][2015-08-24T10:43:26]i338: Acquiring package: NetFx45Redist, payload: NetFx45Redist, download from: http://go.microsoft.com/fwlink/?LinkId=225702<\/a>
\n[2788:1BFC][2015-08-24T10:43:44]i305: Verified acquired payload: NetFx45Redist at path: C:\\Documents and Settings\\All Users\\Application Data\\Package Cache.unverified\\NetFx45Redist, moving to: C:\\Documents and Settings\\All Users\\Application Data\\Package Cache\\B2FF712CA0947040CA0B8E9BD7436A3C3524BB5D\\redist\\dotNetFx45_Full_x86_x64.exe.
\n[2788:1BFC][2015-08-24T10:43:47]i304: Verified existing payload: NetworkMonitor at path: C:\\Documents and Settings\\All Users\\Application Data\\Package Cache{18EC73C1-5FBD-4230-BCC1-6AB3A1B1E35A}v1.3.00063\\NetworkMonitor.
\n[2788:03D0][2015-08-24T10:43:47]i301: Applying execute package: NetFx45Redist, action: Install, path: C:\\Documents and Settings\\All Users\\Application Data\\Package Cache\\B2FF712CA0947040CA0B8E9BD7436A3C3524BB5D\\redist\\dotNetFx45_Full_x86_x64.exe, arguments: ‘“C:\\Documents and Settings\\All Users\\Application Data\\Package Cache\\B2FF712CA0947040CA0B8E9BD7436A3C3524BB5D\\redist\\dotNetFx45_Full_x86_x64.exe” /q /norestart /ChainingPackage “Network Monitor” /log “C:\\DOCUME~1\\ADMINI~1\\LOCALS~1\\Temp\\Network_Monitor_20150824104324_0_NetFx45Redist.log.html”’
\n[2788:03D0][2015-08-24T10:45:25]e000: Error 0x800713ec: Process returned error: 0x13ec
\n[2788:03D0][2015-08-24T10:45:25]e000: Error 0x800713ec: Failed to execute EXE package.
\n[1FB8:1AE4][2015-08-24T10:45:25]e000: Error 0x800713ec: Failed to configure per-machine EXE package.
\n[1FB8:1AE4][2015-08-24T10:45:25]i319: Applied execute package: NetFx45Redist, result: 0x800713ec, restart: None
\n[1FB8:1AE4][2015-08-24T10:45:25]e000: Error 0x800713ec: Failed to execute EXE package.
\n[2788:03D0][2015-08-24T10:45:25]i351: Removing cached package: NetFx45Redist, from path: C:\\Documents and Settings\\All Users\\Application Data\\Package Cache\\B2FF712CA0947040CA0B8E9BD7436A3C3524BB5D
\n[2788:03D0][2015-08-24T10:45:25]i330: Removed bundle dependency provider: {699c9460-9c8b-4d95-a7c9-51db0a06b552}
\n[2788:03D0][2015-08-24T10:45:25]i352: Removing cached bundle: {699c9460-9c8b-4d95-a7c9-51db0a06b552}, from path: C:\\Documents and Settings\\All Users\\Application Data\\Package Cache{699c9460-9c8b-4d95-a7c9-51db0a06b552}
\n[1FB8:1AE4][2015-08-24T10:45:26]i399: Apply complete, result: 0x800713ec, restart: None, ba requested restart: No<\/p>","upvoteCount":1,"answerCount":8,"datePublished":"2015-08-24T17:31:03.000Z","author":{"@type":"Person","name":"markjaeger2","url":"https://community.spiceworks.com/u/markjaeger2"},"acceptedAnswer":{"@type":"Answer","text":"
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\n[1FB8:1AE4][2015-08-24T10:43:24]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\\DOCUME~1\\ADMINI~1\\LOCALS~1\\Temp\\Network_Monitor_20150824104324.log’
\n[1FB8:1AE4][2015-08-24T10:43:24]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\\Documents and Settings\\Administrator\\My Documents\\Downloads\\SpiceworksNetworkMonitor.exe’
\n[1FB8:1AE4][2015-08-24T10:43:24]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value 'C:\\Documents and Settings\\Administrator\\My Documents\\Downloads'
\n[1FB8:1AE4][2015-08-24T10:43:24]i052: Condition ‘VersionNT > v5.1’ evaluates to true.
\n[1FB8:2438][2015-08-24T10:43:24]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘1.3.63.0’
\n[1FB8:1AE4][2015-08-24T10:43:24]i100: Detect begin, 2 packages
\n[1FB8:1AE4][2015-08-24T10:43:24]i000: Setting numeric variable ‘UNUSED01’ to value 1
\n[1FB8:1AE4][2015-08-24T10:43:24]i000: Registry value not found. Key = ‘SOFTWARE\\Microsoft\\NET Framework Setup\\NDP\\v4\\Full’, Value = ‘Release’
\n[1FB8:1AE4][2015-08-24T10:43:24]i052: Condition ‘NETFRAMEWORK45 >= 378389’ evaluates to false.
\n[1FB8:1AE4][2015-08-24T10:43:24]i101: Detected package: NetFx45Redist, state: Absent, cached: None
\n[1FB8:1AE4][2015-08-24T10:43:24]i101: Detected package: NetworkMonitor, state: Absent, cached: Complete
\n[1FB8:1AE4][2015-08-24T10:43:24]i199: Detect complete, result: 0x0
\n[1FB8:1AE4][2015-08-24T10:43:26]i200: Plan begin, 2 packages, action: Install
\n[1FB8:1AE4][2015-08-24T10:43:26]w321: Skipping dependency registration on package with no dependency providers: NetFx45Redist
\n[1FB8:1AE4][2015-08-24T10:43:26]i000: Setting string variable ‘NetFx45FullLog’ to value ‘C:\\DOCUME~1\\ADMINI~1\\LOCALS~1\\Temp\\Network_Monitor_20150824104324_0_NetFx45Redist.log’
\n[1FB8:1AE4][2015-08-24T10:43:26]i000: Setting string variable ‘WixBundleRollbackLog_NetworkMonitor’ to value ‘C:\\DOCUME~1\\ADMINI~1\\LOCALS~1\\Temp\\Network_Monitor_20150824104324_1_NetworkMonitor_rollback.log’
\n[1FB8:1AE4][2015-08-24T10:43:26]i000: Setting string variable ‘WixBundleLog_NetworkMonitor’ to value ‘C:\\DOCUME~1\\ADMINI~1\\LOCALS~1\\Temp\\Network_Monitor_20150824104324_1_NetworkMonitor.log’
\n[1FB8:1AE4][2015-08-24T10:43:26]i201: Planned package: NetFx45Redist, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
\n[1FB8:1AE4][2015-08-24T10:43:26]i201: Planned package: NetworkMonitor, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
\n[1FB8:1AE4][2015-08-24T10:43:26]i299: Plan complete, result: 0x0
\n[1FB8:1AE4][2015-08-24T10:43:26]i300: Apply begin
\n[2788:03D0][2015-08-24T10:43:26]i360: Creating a system restore point.
\n[2788:03D0][2015-08-24T10:43:26]i362: System restore disabled, system restore point not created.
\n[2788:03D0][2015-08-24T10:43:26]i320: Registering bundle dependency provider: {699c9460-9c8b-4d95-a7c9-51db0a06b552}, version: 1.3.63.0
\n[1FB8:1820][2015-08-24T10:43:26]w343: Prompt for source of package: NetFx45Redist, payload: NetFx45Redist, path: C:\\Documents and Settings\\Administrator\\My Documents\\Downloads\\redist\\dotNetFx45_Full_x86_x64.exe
\n[1FB8:1820][2015-08-24T10:43:26]i338: Acquiring package: NetFx45Redist, payload: NetFx45Redist, download from: http://go.microsoft.com/fwlink/?LinkId=225702<\/a>
\n[2788:1BFC][2015-08-24T10:43:44]i305: Verified acquired payload: NetFx45Redist at path: C:\\Documents and Settings\\All Users\\Application Data\\Package Cache.unverified\\NetFx45Redist, moving to: C:\\Documents and Settings\\All Users\\Application Data\\Package Cache\\B2FF712CA0947040CA0B8E9BD7436A3C3524BB5D\\redist\\dotNetFx45_Full_x86_x64.exe.
\n[2788:1BFC][2015-08-24T10:43:47]i304: Verified existing payload: NetworkMonitor at path: C:\\Documents and Settings\\All Users\\Application Data\\Package Cache{18EC73C1-5FBD-4230-BCC1-6AB3A1B1E35A}v1.3.00063\\NetworkMonitor.
\n[2788:03D0][2015-08-24T10:43:47]i301: Applying execute package: NetFx45Redist, action: Install, path: C:\\Documents and Settings\\All Users\\Application Data\\Package Cache\\B2FF712CA0947040CA0B8E9BD7436A3C3524BB5D\\redist\\dotNetFx45_Full_x86_x64.exe, arguments: ‘“C:\\Documents and Settings\\All Users\\Application Data\\Package Cache\\B2FF712CA0947040CA0B8E9BD7436A3C3524BB5D\\redist\\dotNetFx45_Full_x86_x64.exe” /q /norestart /ChainingPackage “Network Monitor” /log “C:\\DOCUME~1\\ADMINI~1\\LOCALS~1\\Temp\\Network_Monitor_20150824104324_0_NetFx45Redist.log.html”’
\n[2788:03D0][2015-08-24T10:45:25]e000: Error 0x800713ec: Process returned error: 0x13ec
\n[2788:03D0][2015-08-24T10:45:25]e000: Error 0x800713ec: Failed to execute EXE package.
\n[1FB8:1AE4][2015-08-24T10:45:25]e000: Error 0x800713ec: Failed to configure per-machine EXE package.
\n[1FB8:1AE4][2015-08-24T10:45:25]i319: Applied execute package: NetFx45Redist, result: 0x800713ec, restart: None
\n[1FB8:1AE4][2015-08-24T10:45:25]e000: Error 0x800713ec: Failed to execute EXE package.
\n[2788:03D0][2015-08-24T10:45:25]i351: Removing cached package: NetFx45Redist, from path: C:\\Documents and Settings\\All Users\\Application Data\\Package Cache\\B2FF712CA0947040CA0B8E9BD7436A3C3524BB5D
\n[2788:03D0][2015-08-24T10:45:25]i330: Removed bundle dependency provider: {699c9460-9c8b-4d95-a7c9-51db0a06b552}
\n[2788:03D0][2015-08-24T10:45:25]i352: Removing cached bundle: {699c9460-9c8b-4d95-a7c9-51db0a06b552}, from path: C:\\Documents and Settings\\All Users\\Application Data\\Package Cache{699c9460-9c8b-4d95-a7c9-51db0a06b552}
\n[1FB8:1AE4][2015-08-24T10:45:26]i399: Apply complete, result: 0x800713ec, restart: None, ba requested restart: No<\/p>","upvoteCount":1,"datePublished":"2015-08-24T17:31:03.000Z","url":"https://community.spiceworks.com/t/network-monitor-installation-failed/430205/1","author":{"@type":"Person","name":"markjaeger2","url":"https://community.spiceworks.com/u/markjaeger2"}},{"@type":"Answer","text":"