1

Can I save on a key the name and extension to automatically call that person? phone.jpg

2

Yes. This is why those programmable keys are there.

Are you doing this on a user’s phone from the phone itself? Or your management phone from the phone itself? Or in the management portal? Or in the programming … er … program?

@spiceuser-ibfnk

3

User phone im a receptionist and want to program them but am unable to find it in the settings.

4

If you are adding a hotkey for a Mitel extension, the key will reflect the name associated with said extension in the Mitel system.

To program a blank key:

  1. While on hook press a blank key
  2. Dial the extension number that you want to program

Done.

To reprogram an existing key:

  1. While on hook dial 9397
  2. Press the key you want to reprogram
  3. Dial the new extension you want to program
    Done.

To clear an existing key:

  1. While on hook dial 9397

  2. Press the key you want to reprogram

  3. Press the Hold key to backspace the cursor to delete the extension

  4. Tap the speaker key to exit, or wait 10 seconds

Done.

@spiceuser-ibfnk

1 Spice up
5

Yep, it’s as simple as pushing the unprogrammed key and programming the value you want to it.