Cisco Layer 3 Switch Not Detected

matthewivester · 2013-10-15T13:04:45.000Z

My Cisco devices are showing up as open IP addresses within spiceworks inventory.

dagodupuy · 2013-10-15T13:07:01.000Z

Which devices are you trying to inventory?

molan · 2013-10-15T13:09:56.000Z

do you have SNMP configured in your Cisco Switches? this is what SW will use to detect them

scottalanmiller · 2013-10-15T13:11:50.000Z

You will need to enable SNMP, add the Spiceworks server as an allowed SNMP receiver in the Cisco and then put the SNMP string into Spiceworks.

matthewivester · 2013-10-15T16:50:27.000Z

SNMP is enabled on the Cisco, Spiceworks server configured as allowed receiver, snmp string is just public. Still scans and shows an open ip on the address assigned to the switch.

seanmdit · 2013-10-15T17:19:50.000Z

I’ve seen a few of these cases in the forums as of late, might be worth shooting an email to support@spiceworks.com while you try any suggested fixes. I had a few of these after my upgrade, but deleting the device and re-scanning fixed for me.

matthewivester · 2013-10-15T17:23:15.000Z

The Cisco switches aren’t even showing up as unknown devices, just open ip’s.

seanmdit · 2013-10-15T17:31:48.000Z

Gotcha’ sorry I read that, but obviously overlooked it. I would definitely get that support ticket going with them then.

molan · 2013-10-15T23:17:34.000Z

there is an extra setting in the Cisco devices. I just did it today on one but I don’t remember the exact menu. I believe when you first login there is a link at the top of the page (at least there was on my unit) to modify the enabled access accounts.

SNMP has to be enabled as a usable access account before it will work.

its the same page where you enable http, https, ssh and telnet