Cloud Help Desk: backend upgrade, Tickets UI bugfix

Ben-B-Spiceworks · 2024-02-08T22:04:46.000Z

We’ve released a Tickets UI bugfix, and a backend upgrade for the Cloud Help Desk application.

Fixed: in some cases the “More attributes” link in the right-panel does not display, requiring a page refresh before the user can view/edit a ticket’s “custom attributes” values (see screenshot below)
Updated authentication and registration endpoints to enable us to later release a new registration flow for both new accounts and add-on users for existing accounts

f9402816-ea66-4080-a04a-fef3ae8623d4-Screenshot_2024-02-08_at_5.13.46_PM.png800×1040 78.3 KB

If you notice any new issues/bugs please report them as you normally would by emailing us at support@spiceworks.com.

As always, if you have feature requests regarding Cloud Help Desk please let us know by posting them here . Be sure to check for and spice up any existing related feature requests before you create a new one!