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When i click on the cloud services inventory i get: An Application Error Occurred…<\/p>\n
things i tried (without any succes)<\/p>\n
-restart SW<\/p>\n
-restart server<\/p>\n
-reinstall SW<\/p>\n
i also get alerts that my website isnt responding… clicking on this error also results in an application error<\/p>","upvoteCount":2,"answerCount":9,"datePublished":"2012-06-25T03:31:16.000Z","author":{"@type":"Person","name":"petrybosch8305","url":"https://community.spiceworks.com/u/petrybosch8305"},"acceptedAnswer":{"@type":"Answer","text":"
Sounds you made an upgrade from BETA to BETA. This is not supported.<\/p>\n
Please use a fresh install of the BETA and maybe import your production database v5.3. Don`t forget to edit the mail settings then ![\":wink:\"](\"https://emoji.discourse-cdn.com/twitter/wink.png?v=12\" "\\":wink:\\"")
<\/p>","upvoteCount":2,"datePublished":"2012-06-25T04:08:49.000Z","url":"https://community.spiceworks.com/t/cloud-service-inventory-gives-an-error/150772/2","author":{"@type":"Person","name":"bytesnake","url":"https://community.spiceworks.com/u/bytesnake"}},"suggestedAnswer":[{"@type":"Answer","text":"
When i click on the cloud services inventory i get: An Application Error Occurred…<\/p>\n
things i tried (without any succes)<\/p>\n
-restart SW<\/p>\n
-restart server<\/p>\n
-reinstall SW<\/p>\n
i also get alerts that my website isnt responding… clicking on this error also results in an application error<\/p>","upvoteCount":2,"datePublished":"2012-06-25T03:31:16.000Z","url":"https://community.spiceworks.com/t/cloud-service-inventory-gives-an-error/150772/1","author":{"@type":"Person","name":"petrybosch8305","url":"https://community.spiceworks.com/u/petrybosch8305"}},{"@type":"Answer","text":"
There was a code change going into Beta4 that made Beta3 upgrades get app errors when going to cloud services. Always make sure to pull in non-beta data when testing out new code!<\/p>\n
Thanks for the shout out and thanks for helping us with Spiceworks 6!<\/p>","upvoteCount":1,"datePublished":"2012-06-25T07:51:01.000Z","url":"https://community.spiceworks.com/t/cloud-service-inventory-gives-an-error/150772/3","author":{"@type":"Person","name":"scott-c-sw","url":"https://community.spiceworks.com/u/scott-c-sw"}},{"@type":"Answer","text":"
thank you for the information… It was indeed an upgrade from a BETA to another BETA<\/p>","upvoteCount":0,"datePublished":"2012-06-26T05:48:33.000Z","url":"https://community.spiceworks.com/t/cloud-service-inventory-gives-an-error/150772/4","author":{"@type":"Person","name":"petrybosch8305","url":"https://community.spiceworks.com/u/petrybosch8305"}},{"@type":"Answer","text":"
did a clean install, replaced the db folder with the production folder. still no luck.<\/p>","upvoteCount":0,"datePublished":"2012-06-27T01:09:16.000Z","url":"https://community.spiceworks.com/t/cloud-service-inventory-gives-an-error/150772/5","author":{"@type":"Person","name":"petrybosch8305","url":"https://community.spiceworks.com/u/petrybosch8305"}},{"@type":"Answer","text":"
Please install it over the top again (so the db will be migrated). After that, restart the machine.<\/p>","upvoteCount":0,"datePublished":"2012-06-27T02:17:08.000Z","url":"https://community.spiceworks.com/t/cloud-service-inventory-gives-an-error/150772/6","author":{"@type":"Person","name":"bytesnake","url":"https://community.spiceworks.com/u/bytesnake"}},{"@type":"Answer","text":"
was the production db that you copied over the one you upgraded beta to beta? if so it will not fix the issue you need to go back to a 5.3 database.<\/p>","upvoteCount":0,"datePublished":"2012-06-27T08:16:53.000Z","url":"https://community.spiceworks.com/t/cloud-service-inventory-gives-an-error/150772/7","author":{"@type":"Person","name":"bernardw","url":"https://community.spiceworks.com/u/bernardw"}},{"@type":"Answer","text":"
damn something went a bit wrong… it seems that the 5.3 production DB has been copied from the beta db.<\/p>\n
i just going to export the tickets. delete both 5.3 and 6.0 instances. Install both instances and import the tickets…<\/p>\n
What do we have learned: Always make good backups and store them on the right places… oh and document it, in case someone else want to administer SW.<\/p>","upvoteCount":1,"datePublished":"2012-06-28T02:15:02.000Z","url":"https://community.spiceworks.com/t/cloud-service-inventory-gives-an-error/150772/8","author":{"@type":"Person","name":"petrybosch8305","url":"https://community.spiceworks.com/u/petrybosch8305"}},{"@type":"Answer","text":"
I did the exact same thing… Unfortunately I had also just deleted a folder from my desktop that I NOW find had my 5.3 DB backed up. Friday has sucked my brain dry.<\/p>","upvoteCount":0,"datePublished":"2012-06-29T12:00:57.000Z","url":"https://community.spiceworks.com/t/cloud-service-inventory-gives-an-error/150772/9","author":{"@type":"Person","name":"mikebergeron0947","url":"https://community.spiceworks.com/u/mikebergeron0947"}}]}}
