1

Greetings to all at first

On a Dc 2008 r2 VM, which is also a 2007 exchange iam stuck with the AV issue. What happened is that when i tried to upgrade my ESET endpoint(yes endpoint) version 5 to 6.3 the whole situation was screwed . The push of the agent from ERA was fine and the av push was ok. After a couple of minutes the status on ERA was red, and when i checked on the machine, the product was not running. Tried to start service with no success (in the middle i did a reboot) . So i tried to do it manually. I removed the av and did a reboot and then i trie to reinstall endpoint 6.3. During the installation it told me that it didnt have permission to ‘write’ in “Programfiles\ESET” folder in general ,also in “ProgramData\ESET” folder. After some different ways (rename, take ownership,delete of ESET folders etc) with no luck, i’ve tried to delete keys which are referring to ESET in registry. Some of them with succes some others could not be deleted.This shows that the manual uninstall left those folders because it could not remove/delete them for the permission reason. Iam trying to solve it as a domain admin account

Now i dont want to mess any deeper on the DC. The installation of another product is not applicable for my situation. The messages while trying to delete/rename etc. existing ESET folders is access is denied. How on earth can i resolve this. I am locked with some sort of inherit policies from parents folders, and i dont want to mess with those. Also when tried to install in different location i have the problem with ProgramData folder. I do have Domain policies and i did exclude the machine to see if that is the issue but no luck

Any advices,sugesstions???

Thanx again

2 Spice ups
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You need to follow this.

http://support.eset.com/kb2289/?locale=en_US

You don’t need endpoint protection on your Exchange server…get it removed and don’t bother putting it back on. If you’re going to protect it, get the Exchange version.

3

i ve found the uninstaller and waiting till tonight…thanx for the link anyway Carl nice how to.

__ESET endpoint(yes endpoint)… __hehe we used to have exchange lic, but they said that we dont need it anymore and they didnt renew it.

Well it shows that is an NTFS security issue.

4

The only reason you’d need end point is if you’re browsing the web, sharing files from/to, or generally using the Exchange server for things you’re not supposed to.

Since you’re not doing any of those things, and end users don’t have access to it, you don’t need AV on it.

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ok…well last night i rebooted the srv to safe mode the job is done

thanx again

6

Hello,

I would recommend ESET Mail Security for Microsoft Exchange Server for Exchange Servers and ESET File Security for Microsoft Windows Server for Windows Servers (it will automatically configure exclusions based on Server Role). ESET Endpoint Antivirus/ESET Endpoint Security are meant to be installed on desktop versions of Windows; I’m not really sure how well they’d behave on a server version.

Regards,

Aryeh Goretsky