Hi,

I logged in to my Spiceworks server after about a month and in the Devices page I can see a ‘folder’ labelled ‘Not scanned in 30 days’. All the servers are in this ‘folder’. Not sure why this is might have happened. The scan has been working fine before this. I checked the Scan settings and they are how they were when I last logged in. All devices are set to be scanned every 6 hours. Servers are set to be scanned every 30 minutes. The service is running fine. I recently (last week) turned off a server and I got an email from Spiceworks telling me a server is offline so SpiceWorks is still working. Any ideas why this might have happened? I am currently running 7.1.00012. Let me know if you need more details.

3 Spice ups

Hey,

first of all, you should upgrade to the latest version of spiceworks (7.1.00035) and test it again.

I have a similar problem with spiceworks and the remote sites. All my devices don’t get scanned since the update to 7.1. I wrote the support and they confirmed me a bug, but i’m waiting now for more than 3 month that the problem get solved.

Arnd

Thanks for the update Arnd. Do you know if the issue got resolved in this update?

I dont think so, because the support wants to send me an email, when this issue is resolved and pushlished as a hotfix or update.

But i dont tested the latest release, i’m on 7.1.00027 and will have a test in the next days.

check this thread:

http://community.spiceworks.com/topic/427661-remote-collector-not-scanning-or-reporting

If that’s your issue then the .35 does not have the remote collector fix in it.

You can wait till next week for the next update which will have the fix applied or you can grab this version of spiceworks that has fix to test:

click here for the latest version of Spiceworks

Its not a remote collector. My issue was it just stopped scanning and all the servers were in the ‘Not scanned for 30 days’ folder. Is there any logs I can look at that will tell me when the last scan was done?

click on one the servers in question and check the general info tab.

You should see the the Last updated time and last scan time.