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IT automation is becoming an integral part of many IT organizations, helping them automate traditionally manual, laborious tasks to save time and money. This saved time can now be put towards projects that require a much more strategic hand.

All of that to say, many IT teams lack the resources to devote people to automation, so it’s often something that’s a “nice-to-have” instead of a “must-have.” How does your IT organization handle automation? Do you have a dedicated team, or at least one person? Are the automation responsibilities spread out among your team members? Or is automation not on the priority list at the moment?

15 Spice ups
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No one is dedicated. Thus far I’ve done most of (if not all) the automation processes for the IT department. Among the things I’ve built:

Inventory System
Powershell Module to act as a toolkit for help desk
Powershell script to audit AD
Powershell script to audit Log4J
Shell script to audit Log4J
DuckPy - Designed as a personal project, but I allow the help desk to use it. It’s effectively a software implementation of the USB Rubber Ducky with a nice UI to select the scripts
A number of scripts to rip JSON data and MP4s from websites
A bat script to launch incognito chrome to a specific URL

1 Spice up
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Any automation at previous jobs was done by me. I really started going heavy into powershell, which was quite fun. But my current job we don’t have someone for automation. Now that would be a fun job.

4

No… never heard of this magic stuff - works good you say?

HOWEVER

We do sell complete solutions cheesy car salesperson grin Come in, Come in to my office Welcoming/restraining arm on your shoulder

Yes we have plenty of resources dedicated to those roles

5

We have a guy, seriously one senior administrator does a lot of custom scripting work for our RMM software to do installs, reporting , etc. and spends most of his time looking after back end systems while the rest of us deal with clients.

6

I’m the closest we have to an automation team. I write all the PowerShell, batch, and bash scripts we use, and I am the only one with any idea of how to use N-Central’s automation creation tool.

That being said, we don’t do much automation here, most of it is already set up the way we want it, for now.