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about 2 weeks ago my email notifications stopped working. I found there were tickets in the system but none submitted by email. We have not upgraded our Exchange server but did update spiceworks around that time (I think email worked for another week after the latest version came out). I have tried using mail server IP addresses, external names, internal DNS names and user as DOMAIN\\user, user@domain, checked that I am set to receive notifications. Not sure what to do but SpiceWorks is as good as useless to me without email functionality. Test emails always work but no other notification does.<\/p>","upvoteCount":1,"answerCount":3,"datePublished":"2011-06-01T22:37:12.000Z","author":{"@type":"Person","name":"andrewstorrs5272","url":"https://community.spiceworks.com/u/andrewstorrs5272"},"acceptedAnswer":{"@type":"Answer","text":"
I reinstalled spiceworks, cleared all email settings, then entered them again and now it works again. Go figure???<\/p>","upvoteCount":0,"datePublished":"2011-06-09T02:27:13.000Z","url":"https://community.spiceworks.com/t/email-notifications-stopped-working/90270/3","author":{"@type":"Person","name":"andrewstorrs5272","url":"https://community.spiceworks.com/u/andrewstorrs5272"}},"suggestedAnswer":[{"@type":"Answer","text":"
about 2 weeks ago my email notifications stopped working. I found there were tickets in the system but none submitted by email. We have not upgraded our Exchange server but did update spiceworks around that time (I think email worked for another week after the latest version came out). I have tried using mail server IP addresses, external names, internal DNS names and user as DOMAIN\\user, user@domain, checked that I am set to receive notifications. Not sure what to do but SpiceWorks is as good as useless to me without email functionality. Test emails always work but no other notification does.<\/p>","upvoteCount":1,"datePublished":"2011-06-01T22:37:12.000Z","url":"https://community.spiceworks.com/t/email-notifications-stopped-working/90270/1","author":{"@type":"Person","name":"andrewstorrs5272","url":"https://community.spiceworks.com/u/andrewstorrs5272"}},{"@type":"Answer","text":"
Is Interval to check for new or updated ticket email (min. 60s<\/strong>) in Settings, Email Settings, set to disabled?<\/p>","upvoteCount":0,"datePublished":"2011-06-01T23:59:44.000Z","url":"https://community.spiceworks.com/t/email-notifications-stopped-working/90270/2","author":{"@type":"Person","name":"jo5255","url":"https://community.spiceworks.com/u/jo5255"}}]}}