I’m trying to put a report together to show us what MS Office software is installed on each machine so that we can verify that we have the right amount of office installations attached to each license key.
I realise that spiceworks pulls the information about installed software from each machine from the registry, but when you perform an uninstall or upgrade, there is information left on the machine which causes spiceworks to show that versions of office are installed on a machine, despite the fact that the aren’t actually there.
I could go around every machine and manually fix each machine but that would take too much time
My question is, have any of you ran into this kind of problem, and if so, how have you gotten around it?
3 Spice ups
rickybee
(rickybee)
2
Good question and I would be very interested in an easy answer. Unfortunately, so far, the only solution I have found is to manually edit the registry of the offending computer removing the registration entry for the uninstalled version.
tmantman
(T Man)
3
Yes, I find this very annoying. Since there are so many different rules used and uninstall entries created, I think that Spiceworks may need to alter how they gather this data for Office installations.
I think with the introduction of the remote collector agent in 6, that we can see the eventual application of it to all SW scanned computers to provide a better level of detail.
