Hi, I’m starting to use spiceworks to track my paid licenses, and I’ve noticed that some computers say something is installed that isn’t. For example, I setup some public computers for general internet use, and removed all MS Office installs from it yet these still show up in spiceworks. Spiceworks reports Office Pro '03, Project Standard '03, and Visio Pro '07.
Looking over some posts it sounds like I should remove the registry entry for the uninstall data, however, these folders are listed with some random assortment of numbers and letters. Isn’t there some way to clear all of these un-used un-install registry folders?
If I can’t do this in a scalable way, I may just have to resort to an excel doc instead.
2 Spice ups
you may want to run Ccleaner to scan the registry or a similar utility. I think that deleting the PC and rescanning it in Spiceworks may help…
It sounds like I’d have to run CCleaner after every uninstall if I want this to work smoothly. If that’s the case I’d rather develope an excel doc and manually track it. Isn’t there a more scalable way?
Have you tried deleting the object and then rescanning it in Spiceworks?
I just deleted it, I’ll leave it on and check if it re-scanned tommorow.
I also turned off incremental scanning.
Those are some good steps, sometimes Office doesn’t clean up nicely after itself. MS has a “fix it” tool at Uninstall Office from a PC - Microsoft Support (2007) and Uninstall Office from a PC - Microsoft Support (2003) that people have reported success using.
It’s still there after deleting and re-scanning.
If I have to do this after every uninstall, I may as well track it on a spreadsheet. The whole point is for spiceworks to be automatic, but I’m just putting my time into making it work instead of data entry.
peter
(peter)
8
pity software isn’t as good at uninstalling as it is at installing
