How do I assign Spiceworks Admin rights to AD Users

[Kelemvor]

So I just installed Spiceworks and logged in with my personal account (this one). I setup AD integration so it pulled in all our AD users. I want to change the system to only be linked to my company account.

I don’t see any way to go in and pick users from AD and make those users Admins or Help Desk Admin of the Spiceworks system. We only have AD setup with read mode and not with write mode. Is there somewhere I need to go to do this? I don’t want to change the Portal to AD only until I can configure my AD account to be an admin.

Does that make sense?

Thanks!

[lauren7060]

App>Inventory>My Network>People

Find the person

Edit them

Under “Role” drop-down change it from User to respective admin level.

[Kelemvor]

Ah, I was on the right screen. Just didn’t see that dropdown mixed in with all the other ones. Thanks!

[Kelemvor]

OK, well, that worked and lets me log into the portal but when I try to go to the Dashboard it brings up a regular email/password logon. Is there a way I can log onto the whole Spiceworks program with my domain account? I tried my domain user and my email and neither worked.

I see posts from almost FIVE YEARS ago that say this wasn’t working “yet” and apparently it still isn’t? I don’t want to have anything run from an external email address. That seems silly that I’d need to maintain two separate accounts based on if I’m going into the admin portal or the Helpdesk area. If I make my AD account an Admin, how do I get to any of the Admin stuff? Logging into the Portal page just seems to let me create a ticket but not work the tickets.

I’m confused.