I am having issues installing a new cert.

I have followed a few different guides and am doing something wrong.

When go to restart SW, it just hangs.

What is the best guide or instructions to follow?

I have a public cert. -

ssl.pem

intermediate.pem

key.key

1 Spice up

http://community.spiceworks.com/how_to/show/1490-how-to-secure-your-spiceworks-installation-using-ssl

that link doesn’t seem to help very much. Know of something different?

I have already got the cert, they are pem files.

I followed this link and it keeps crashing apache when i restart.

http://community.spiceworks.com/how_to/show/3267-create-new-public-ssl-certificate-for-spiceworks

I made progress.

SW is using the updated Cert and started up ok.

I still get trusted site warning.

Does it matter that the cert says www.helpdesk.domain.com

and the site is helpdesk.domain.com? (no www)

yes, it matters. Then the site name and the name in the certificate is not matching, and you´ll get the warnings from any browser. The names for the site and the name in the certificate must match 100%.

1 Spice up

Sorry for the link, I did paste in the wrong one, but that one is still helpful for ssl.