When I run an inventory report after I have made changes to the hardware on the network (memory upgrades, PC swapout, etc) the reports reflect the origonal staus, not the current one. What am I doing wrong?
2 Spice ups
Have you rescanned the devices that have had changes made to them? Have you already followed the first three steps of this How-To , before running a full scan? Are the devices otherwise getting scanned correctly and without errors?
I have followed the above instructions, doing it twice to make sure I did not miss something. Still missing several PC’s on the network.
We are doing our physical Inventory and had hoped this would be a great tool to use. And it is, as far as it is going.
Thanks for the followup. I am open to any and all suggestions.
Spiceworks uses ping and nslookup to locate and identify devices. If the computers do not answer the ping (or a secondary device responds on behalf), Spiceworks may not know the device is there. If nslookup returns the wrong data, then Spiceworks may not be able to scan the device. Is there a firewall active on these computers and if so do they allow a ping through from the Spiceworks computer?
When Spiceworks can communicate with a windows computer, it will use WMI to fetch the information about the device. One way to test this outside of Spiceworks is with wmic.
I am relatively sure I have disabled the fire walls on each of these systems. It is part of the normal setup as we have a firewall setup in front of the domain server. But I will double check in the morn. I’ll also try the wmic process.
Thanks for the help. I’ll be back to report on status.
