1

I swear, my whole week has been fighting with printers. This time is was an HP LaserJet M401n. The thing would be plugged in to the network but not work. If you unplugged the network connection and tried installing it via USB, it would install and even show as ready but never print. We couldn’t figure out how to get this thing working. We removed and reinstalled drivers, etc. Nothing.

Well, stupid me forgot KISS. We fought all this time to map it (they were trying by IP and I was going to go through the print server like the rest of their printers were). I never had the guy reset the network settings. So, I removed the printer and driver from the workstation completely, he reset the network settings (which took more than 5 minutes for some odd reason) and let it pull via DHCP. It finally did and then I switched it all to static, added to the server, shared it out and huzzah! It works!

Glad it’s Friday coming up! TGIF

Thanks

A.J.

31 Spice ups
2

Battle makes the life worthwhile.

Sooo, did you have your nice little cup of satisfaction signaling neurotransmitter spike when you finally saw the beast putting letters to paper ?

See, it was worth it.

My week was one if idiot troubleshooting.

What I hate a lot are those problems that you need to be a Microsoft programmer to figure their source, but somehow you apply a bit of know-how and it fixes itself, without as much as giving you a shred of a clue as to what caused it.

4 Spice ups
3

We had a water bottle “dropped” on the screen of one of our printers causing it to shatter, only 3 weeks old! spent all day trying to track down the users that did it and now its sat in a cupboard until we can get a new screen in!

1 Spice up
4

I. HATE. PRINTERS.

2 Spice ups
5

You’re talking about the user here aren’t you? Stuffed them in a cardboard box until a replacement comes in? Could solve any future problems though I guess.

3 Spice ups
6

I too have had a week of printer issues, compounded by our Admin department ordering the wrong toner, which of course was not discovered until the toner was needed - and it was the black one - on the printer/photocopier.

1 Spice up
7

Printers seem to be an endless source of problems.

1 Spice up
8

I know what you mean - it’s been the month of printers for us. Going through our ticket system and realising how many were there due to printers failing in some way is depressing.

Enjoy pushing printers reliably on Win8 environments guys… blearghh.

9

You guys are allowed to shoot them over there?? I might have dreamily misread that…

2 Spice ups
10

Ha,

You guys just think you have it bad!! I got swapped to day shift at my job recently, and because I had a good bit of experience with printers from previous employers, I became the de facto printer break/fix guy. We have 2,818 printers in our hospital footprint, and I am now the sole repair guy for every stinking one of them.

LOL, but at least I have some job security, if there is such a thing anymore.

Gene

1 Spice up
11

My week has been phones - 3 people with smashed screens “oh they just broke - I didn’t do a thing”

Of course you didn’t

3 Spice ups
12

It’s about that time.

10325774_750529831636622_4323085930437839777_n.jpg

4 Spice ups
13

Printers are the arch enemies of IT, they just don’t work. Even if it is working, it really isn’t. Sitting there…silently…plotting it’s next coup.

5 Spice ups
14

Pun intended? hahaha

2 Spice ups
15

Glad ours are leased and come with maintenance contracts, I just make a phone call when they act up.

16

I have a few machines that are, but they take too long to send someone out so if nobody can connect to a printer I have to take over.

17

By nature, printers are evil

18

I LIKE PRINTERS!

2 Spice ups
19

YES!! What he said

(ihateprintersforever)

1 Spice up
20

Good, it’s not just me then