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Hi,

I am putting together a proposal to setup the Phishing Alert Button (PAB) for my organization and I have been asked to get in touch with other companies that already utilize the PAB to get feedback/info on its effectiveness, success rate, etc.

Let me know if you can help!

Thanks

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First of all, it’s free! So that proposal should be easy. Second, there are thousands of organizations using it… the PAB is a piece of cake. And it’s now available for Outlook Mobile too !!

Warm regards, Stu

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We have been using the PAB for about a month or more now, at first users did not know what it was and were reluctant to use it but after some training they have been using it more and forwarding me suspicious emails much less! I’d say it’s a success. :slight_smile:

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There are some training modules that are available to show your users. I think they’re pretty short.

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IT works well for Outlook and Even Google CHrome.

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I am an end user and here is my detailed advice/experience.

First off, USE IT! If you don’t read any further just know I am a HUGE fan of the Phish Alert Button!

OK now to my details.

When we first started training on Phishing emails (with ) users immediately wanted to forward to me all their potentially phishing emails and I had weird emails randomly forwarded to me throughout the day/night. I realized quickly that wasn’t going to work so I started telling my users to adjust the header or at least put something in the body so I knew why they were forwarding the email, of course the email was still in their inbox too.

Enter the Phish Alert Button. When I saw what this neat little tool did I was excited this could fix my problem. Then we saw that it could be deployed to all Office 365 users with some simple steps, even more YAY! We trialed it in IT for a short time to see how it worked of course but quickly decided this was the tool for us and deployed!

Now when they click that magic button on a real phishing email a few things happen:

  1. The user gets a nice message that they are doing a great job helping stay safe from malicious emails
    B) The email gets forwarded to our IT staff with “[Phish Alert]” added to the email subject line so IT can easily identify them
    III) The email also gets forwarded to the brilliant staff at KnowBe4 for further analysis (and sometimes featured as a new template for phishing tests)
    *) lastly the email is removed from the users inbox!

What more could an IT person ask for… Well theres MOAR!!!

When a user marks a Phishing test using the Phish Alert Button:
A) The user gets a nice message telling them that they successfully identified a Phishing test! (This makes users happy)
@) The Phishing test itself shows that the user clicked the Phish Alert button, so you know who identified it and didn’t just ignore it!

Story ain’t over yet…

I have since created some employee reward programs with KnowBe4 and the Phish Alert Button is a huge part of those reward programs. Here is a htread where I outline a “Phishing Derby” I did that required users to successfully identify Phishing tests with the Phish Alert Button (BTW We have MAC users using this as well and looking forward to a mobile version too): Phishing Derby

Bottom line Phish Alert is an awesome and useful tool!

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