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Hi All

We got our CEO a Surface Book on launch day. He has problems everyday: Freezing, Updates, Compatiablity with software, printer drivers ect.

Not my decision to get him a device that runs on OS that is not optimized (yet) for business apps…

Anyways. I need to return this and get something more reliable. What do you suggest? Price doesn’t matter. XPS? Lenovo? HP?

He needs to run; Office 2013 Apps, Internet browser, Quicken Software with no issues. Likely going to roll him back to Win7.

@Microsoft @Lenovo

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Lenovo x1 carbon

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I set up some new i7 XPS 13 today, they seem very nice.

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Um what? It runs Windows 10, how is that not optimized for business apps yet?

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Windows 10 Pro isn’t ready for business prime time yet? Hmm… I’m not sure about that…

However, personally for work, I’d go with HP. We use their Probook 840s as standard issue here. Also depends on what kind of specs you’re looking for.

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If you want to real suggestion you need to provide more details about what it is you are looking for beyond “I need a laptop and money is no object” Otherwise you are just going to get everyone’s preferred or dream computer suggested.

What brand does your company currently use for other computers? I personally try keeping all of my machines similar and all the same brand it just makes things easier.

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Also like others have said I’m not sure what you mean by Windows 10 not ready for business yet. We have it rolled out on all of our salesmen tablets and are upgrading some of our office PC’s as well.

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Dell XPS13 or Dell XPS15, no 4K screens though, Windows 10 scaling seems to suck (something scales, while something does not).

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We have legacy systems here. Our ERP is 20 years old. Has issues with Windows 8/10. Also our printers have a lot of issues with showing up as offline in Windows10. But our CEO always wants the latest tech. Our corporate policy doesn’t even allow this device, but CEO < Everything

Mainly it needs to run 2013 Office Apps, Internet Browser, Quicken Software with no issues.

Not sure if the issues he is having is because of Win10 or microsoft hardware on the surface.

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Send me $5,000 and I’ll hook you up with a pre-release copy of Windows 11…

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Thanks for the reccommendation, Bud!

rickd_88, what sort of features or specs are you looking for in a new laptop? HP offers a variety of business-class laptops and notebook PCs. Here is a product list you can check out to find the one you’re looking for based on factors like display size, usage type, etc: http://www8.hp.com/ca/en/products/laptops/index.html?facet=Business

Let me know if I can be of any further assistance!

@HP

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I can’t believe some of you are rolling Win10 out. It updates everyday how can that be proper business practice? I believe any OS needs at least 6-10 months to get all the bugs out before it is pushed in a corprate environment.

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Pretty tough to beat the Carbon. All my exec’s carry one. I see you can get up to a 512Gb SSD now, the 180Gb is a little small for one of my clients.

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If he uses the laptop for those basic Office and accounting needs, I’d suggest just looking into something like the ThinkPad X1 Carbon or even the ThinkPad X1 Yoga , if he’d like something that’s convertible. They’re going to be lightweight and have more than enough processing power and memory to handle what he needs. Happy to help if you have any additional questions!

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Since the November v1511 upgrade I’ve only had Windows 10 updates come out a couple of times. Now, Windows Defender updates multiple times a day, but so do all A/V programs.

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For OP - I still like the Surface Pro 3s

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XPS 13 or 15, X1 Carbon, or Asus Xenbook are all great choices. Alternatively, you could get him a Macbook Air and install Windows with Bootcamp.

I don’t think the issue is that Windows 10 isn’t optimized for business apps. I think the issue (judging by the 20 year old ERP software) is that you are running software that isn’t ready for Windows 10 or that you aren’t testing things fully before putting them into production.

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we didn’t put windows 10 in production. Simply we gave a CEO a device he wanted (like we had a choice)… I just don’t trust microsoft HARDWARE I have had so many issues with this device besides the ERP: network printer shows offline when its not, bluetooth stops working all the time (mouse), Outlook not responding, device updating when he is starting a presentation *disabled updates already ect…

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Giving it to a user = putting into production. Doesn’t matter the scale.

Perhaps you just have a bunk unit. Have you contacted M$ support? Maybe there’s something they know about.

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Hi there – if you’re just looking for the basics, I’d take the advice some have offered above, and go with the Lenovo ThinkPad X1 Carbon 20A8 . It’s light and can provide you with what you need. Insight has some in stock, so let me know if you have any questions!