I have a Windows 7 machine that hasn’t updated since Feb. 10! There are no scan errors generated. The machine details show the last scan as Feb. 10. Other Windows 7 machines on this network are updating normally. WMI is running.

2 Spice ups

Firewall?
Scan just that machine from tools menu (rescan)

Ping the machine from tools menu
What IP is pinged? correct?

Next from cmd prompt
Ping -a
Same machine?

Spiceworks applications are allowed by the firewall. The pings are correct. On a rescan of the single machine Spiceworks found a new instance of the same machine. Not sure why, but the new one obviously scans.

Follow at least #1 - #3 of this (if not done already): http://community.spiceworks.com/how_to/show/420-troubleshooting-spiceworks-inventory-inconsistencies

In case you have UAC enabled - follow this: http://community.spiceworks.com/how_to/show/317-getting-scan-to-work-with-vista-and-above-machines

In case you have UAC disabled - run this script with admin rights on it: http://community.spiceworks.com/scripts/show/181-resolving-spiceworks-unknowns-unofficial

Maybe this helps too: http://community.spiceworks.com/how_to/show/2871-spiceworks-isn-t-able-to-rediscover-an-asset

1 Spice up