More than one antivirus is installed

gerbenduyster6821 · 2011-07-06T06:46:28.000Z

All of our systems have McAfee Antivirus Enterprise 8.8.0.777 installed.

WMI on the system tells me there is only one antivirus solution installed “McAfee VirusScan Enterprise+AntiSpyware Enterprise”

Spiceworks detects the viirusscanner above and “McAfee VirusScan Enterprise Antivirus”

As far as I can see it detects the 8.8 version twice. (we upgraded through ePO from 8.7, but those got detected perfectly with the right version number)

Is there a fix for this issue?

maxsec · 2011-07-06T06:50:54.000Z

suffering an similar issue.

scub · 2011-07-06T07:22:35.000Z

I get this message when I install another antivirus
I delete the message and everything is OK
the message does not come back

maxsec · 2011-07-06T07:27:32.000Z

hsc5775 wrote:

I get this message when I install another antivirus
I delete the message and everything is OK
the message does not come back

done that - get the message again on the nextscan

gerbenduyster6821 · 2011-07-06T07:30:28.000Z

But in configuration in spiceworks it still shows 2 antivirus installed. Does it show correctly in your security center widget?

jeremyb · 2011-07-06T07:51:38.000Z

Spiceworks reads the antivirus from your computers’ registry as well as the WMI. We have Trend Micro here, but it shows Client, Antivirus, and Enterprise installed across the network. You might always have “more than one” installed, as even the computer sees more than one name for the same product. The program’s name, and the name in the registry and the name showing up in the WMI might all be different thus showing more than one installed.

You can try this: http://community.spiceworks.com/how_to/show/2031

And a registry cleaner such as CCleaner to help remove duplicate entries.

lendeamer7575 · 2011-07-06T10:33:15.000Z

Weird, yours is showing more than one and mine shows none with McAfee “security as a service”. Oh well. At least the McAfee reports show who has it and who doesn’t.

angussf · 2011-07-07T15:34:59.000Z

When I get a “more than one AV is installed” message, I make sure only one AV is installed using “Add/Remove Programs” (or the Vista/Win7 equivalent), then run the attached VBS script to clear this out. When the machine restarts, the AV count is set correctly.

I have a similar script to clear out entries that imply multiple firewalls are installed and running.

I think I found this script here on the Spiceworks Community

Script is:

strComputer = “.”
strClass = “AntivirusProduct”

Set objWMIService = GetObject(“winmgmts:{impersonationLevel=impersonate}root\securitycenter”)

Set colClasses = objWMIService.ExecQuery("SELECT * FROM " & strClass)

For Each objClass In colClasses
objClass.Delete_
Next

RemoveAVlisting.vbs (278 Bytes)