Hello all,

I’m a network engineer that was salaried for many years (corporate) and now since I am no longer corporate, a SMB asked me to take over as their MSP so to speak - I have zero experience in the sales part of it, (although I dealt with it for years in corporate with all different types of vendors in negotiating contracts etc). What I mean is that I have zero experience in presenting sales options to the manager. Do I present a “block of hours per month for maintaining only”, “piece work hourly”, etc, etc.

Does anyone here have a page or two of a template or advertising portfolio in which I can use to present as options to the office manager. I can certainly do the work technically, but I need help in having something in hand to present. Not necessarily a contract, but a pricing for the services offered\performed.

Thank you to all!

3 Spice ups

May want to start here.

You could offer to start them with a simple hourly rate until you get a better feel for their needs going forward. That would give you plenty of time to research pricing in your area and put together something nice to present to them.

I do a combination. Most of my customers pay a set fee per month for general maintenance - keeping servers patched, firmware on switches/routers/NAS/etc up to date and workstations updated via WSUS and price depends on the size of the environment. Project type things like infrastructure upgrades and the like I quote a set price. Everything else is billed hourly.

Before presenting any offers to your potential client. I would do two things first.

  1. Figure out what your strengths are and what services you want to provide for your clients.

  2. Have a conversation with your potential client on what they are looking for in terms of service.

When I was first starting out as a consultant, that is two pieces of advice I wish someone had told me. I was so hungry for business that I would accept any business and that made for some rough tech support and late nights doing things I didn’t want to do or researching topics I had no experience in.