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Good day everyone,<\/p>\n
Can any help me out with an issue that I am having. I am attempting to program a DT800 series phone on my SV9300, however when I enter the extension on the phone I get an “Unregistered” message. I cannot find where to resolve this issue. I have looked on the SV9300 with PCPro v4.1.0.125 and cannot find how to register it. I need to get this extension registered as it has been assigned to an individual. Any pointers will be greatly appreciated.<\/p>\n
I have reset this phone to default. I have tried to register the extension on a different phone with no success.<\/p>\n
@bryan-nec<\/a><\/p>","upvoteCount":5,"answerCount":5,"datePublished":"2019-04-05T13:36:23.000Z","author":{"@type":"Person","name":"brianmiller16","url":"https://community.spiceworks.com/u/brianmiller16"},"suggestedAnswer":[{"@type":"Answer","text":" Good day everyone,<\/p>\n Can any help me out with an issue that I am having. I am attempting to program a DT800 series phone on my SV9300, however when I enter the extension on the phone I get an “Unregistered” message. I cannot find where to resolve this issue. I have looked on the SV9300 with PCPro v4.1.0.125 and cannot find how to register it. I need to get this extension registered as it has been assigned to an individual. Any pointers will be greatly appreciated.<\/p>\n I have reset this phone to default. I have tried to register the extension on a different phone with no success.<\/p>\n @bryan-nec<\/a><\/p>","upvoteCount":5,"datePublished":"2019-04-05T13:36:23.000Z","url":"https://community.spiceworks.com/t/nec-sv9300-programming/706031/1","author":{"@type":"Person","name":"brianmiller16","url":"https://community.spiceworks.com/u/brianmiller16"}},{"@type":"Answer","text":" Hi Brian,<\/p>\n I just sent you a PM on your other inquiry, as for this issue I have passed along to my PM team. Let me see what they recommend.<\/p>\n Thanks,<\/p>\n -Bryan<\/p>\n @NEC_Corporation_of_America<\/a><\/p>\n @denise-nec<\/a><\/p>","upvoteCount":2,"datePublished":"2019-04-05T13:41:32.000Z","url":"https://community.spiceworks.com/t/nec-sv9300-programming/706031/2","author":{"@type":"Person","name":"bryan-nec","url":"https://community.spiceworks.com/u/bryan-nec"}},{"@type":"Answer","text":" Brian,<\/p>\n I’m not sure I got very far on this one. I spoke to one of the guys down stairs, see his comments.<\/p>\n \"it could be multiple things, but first to be sure of the station is built.<\/strong><\/em><\/p>\n If built are they using password and are you getting a logon screen.\"<\/strong><\/em><\/p>\n I hope this points you in the right direction.<\/p>\n Thanks,<\/p>\n -Bryan<\/p>\n @denise-nec<\/a><\/p>","upvoteCount":0,"datePublished":"2019-04-05T17:31:33.000Z","url":"https://community.spiceworks.com/t/nec-sv9300-programming/706031/3","author":{"@type":"Person","name":"bryan-nec","url":"https://community.spiceworks.com/u/bryan-nec"}},{"@type":"Answer","text":" Bryan,<\/p>\n I believe that I figured it out… its was hidden deep in the config, for some reason the extension was on a config that I believe had our digital to analog extensions on it. After I removed it from that list and added it back to the virtual extension list I managed to get it programmed. Thank you again!<\/p>\n @bryan-nec<\/a><\/p>","upvoteCount":1,"datePublished":"2019-04-08T10:58:53.000Z","url":"https://community.spiceworks.com/t/nec-sv9300-programming/706031/4","author":{"@type":"Person","name":"brianmiller16","url":"https://community.spiceworks.com/u/brianmiller16"}},{"@type":"Answer","text":" Awesome. I’m happy to hear that Brian! Appreciate the update!<\/p>\n -Bryan<\/p>\n