1

I don’t see any Careerier Form so I just picked window I am sorry :frowning:

I have been using spicework for more than 1 yr now and I see we have so many professional that helps out young IT like me. Thank you so much.

My situation:

One year ago I was hired by school that was in desperate need of an IT person. So they asked me to help them out with 5 computer labs and 70 employee computers that are on domain. I fixed the lab and solved many issues in few days. School then offered me full time job. I didn’t accept it then because I was studying IT security and still on it.

Now they offered me again for full time position. When I started working part time they offered $15 and the president told me then that this is not going to be the real pay.

Now I am ready to take over for me managing 300 computers are no problem , providing support is not a problem. I have gained alot of experience through searching and applying my techniques. I am happy the way I handle stuff and also the school.

Here is the problem now I want full time job, school is ready to put me on full time job and there is no IT person except me. I do have a director but she is management person not technical.

Since I know we have so many professionals here, I would like someone to help me out.

What salary should I be ask for?

I have A+ AAS in wireless and networking tech, and almost done with network + and applying for IT security specialists.

Currently I am hired as IT support Specialist more like Desktop Specialist though.

Experiend in

Imaging , cloning

full Desktop support ( included client and servers )

Basic Networking problems.

Full computer lab tech support.

Please help me out …

Thank you

email: dandesktop1@gmail.com

3 Spice ups
2

~15-20 U.S.D.

^ Would be considered pretty good pay. Most technician positions are 8-15 average.

3

+1 Snozzberries

4

You should not post your email address, that will get harvested in no time.

What location are you in? That will be a major factor.

This is a salary position, right, not an hourly job as it appears it has been assumed? Since it is a school, a normal hourly rate would be very, very low as the job would appear as part time and have a summer furlough, I assume.

5

Do you have a good idea of what the benefits package will be like? That will be a large factor as well.

6

are you only managing desktops? no server support, no exchange support, no AD support, no FW support etc?

in my area (so cal) plain desktop support would cap out at about 12/hr or 25k/yr

but if you do some light server work (account set up, patch management, etc) you can up that another few bucks to that 15/hr range.

throw in some low-mid level net engineering/real sys admin (designing networks, configuring servers) work and you are more into 20+/hr.

and it scales up from there. but thats all decent entry level pay in southern california.

what scott said is important… benefits, and local are huge factors.

7

Another huge factor is where you are. Salaries can vary in range up to $10,000/year for the same job and qualifications depending on where you live.

8

yeah so I pretty much missed the parts about the location. Sorry Scott and -pH for stepping on your posts. It does pay to read first, then post.

9

Something else you could factor in is you are already trained in and know the network and machines. That has to be worth something. What are the costs to train in a new person from the outside?

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Tim1346 wrote:

Another huge factor is where you are. Salaries can vary in range up to $10,000/year for the same job and qualifications depending on where you live.

That’s actually a very small number. Salaries for the same job can vary by up to $100K just in one building let alone across a city.

For example, Linux System Administration often varies from $45K on the low end to $300K on the upper end. That’s more than a six fold difference and does not include intern rates!

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i would say 10k is fair across cities for a similar skill set / experience / etc…

100k across the street i would tend to call bs on given all things the same… (same type of company, same size, same skills, etc.)

granted i can buy a honda on one side of the street for 18k and a mercedes on the other for 85k… they are both cars and run on gas but its really not fair to compare the 2.

12

Definitely from talking to people in SpiceWorks the price difference for the same job varies by over $100K across the street.

13

it still seems a little shady… not saying it cant happen. but all things being the same, i am guessing naked pictures of the boss servicing men in the bathroom at a gay nightclub while his wife is at home watching their newborn might be involved at the business across the street.

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Fifteen bucks isn’t bad, especially while you’re learning, taking cert tests and all that. The main thing would be if you’re salary or not…otherwise, those higher advertised salaries can be deceptive once you’re putting in 60-80hr weeks.

15

Thank you so much every one…

I am in Maryland and yes i manage

window 03,08 server ( Active directory for users )

Exchange server ( Learning self study )

Back up for servers .

Patch management through big fix ( domain computers )

5 Labs computer management with purgos ( Tweaks applied )

Manage Image server (( FOG ))

and day to day client support .

with experience in this job i am able to finish my A.A.S Networking and wireless technologies .

Have A+ , Micro-technician CERT , Network engineer CERT ( Microsoft Track )

Now i am going to school to become an IT Security specialist .

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Check indeed.com and see what they’re offering in your area. Try to avoid the “bait and switch” where they give you a “Desktop Technician” title, but your job is actually a sys admin.

I would nail down your job description and a title commensurate with those responsibilities before I talk about salary. Once you have the responsibilities nailed down, you’re in a better position to talk compensation.

17

This is the email that i going to send my president .

In September 2009 I had an opportunity to work as an IT Support Specialist in ******** computer labs. After that I was offered a full time job, but at that time because of my situation I was not able to accept the offer. Therefore, according to the company I was to be offered a job as a full-time IT position this coming fall. I am very thankful for the kind offer that was presented to me.

In between this entire time I have been able to gain a lot of experience through my job and also I was able to learn a lot in school and through my own research. As of now, I am in a situation where my family is very much dependent on me. Therefore, I would like to be given a full-time job as a Desktop Administrator. Over my entire experience through my research I have noticed that one of the biggest needs of this school as of now is to have a Desktop Administrator. The reason being, that there are six labs and each one has an average of 30 computers. In similar schools/setup there are at least 2 technicians specifically for computer labs and one for staff computers if it’s a school environment. In addition to the management of the labs I am also handling 50 staff computers. Unfortunately as per our school budget we are not able to have such accommodation, therefore, along with being an IT support specialist I am also responsible as a Computer Lab Technician. According to my research if one combines all of these positions then they come under the position of a Desktop Administrator.

During my job experience I have received a total of 1120 email/tickets. So far I have been able to solve all the technical problems without any difficulty. One of the main things an Administrator does is to save money by introducing new technology. As soon as I came to the IT department teachers demanded for better lab management, I successfully completed the request and offered them free management software which made a lot of teacher’s job easy and gave them much control over the students. For example in******are five labs and with 30 computers they use Lanschool software. They pay a lot of money to run their programs while we do it for free (Reference-http://www.lanschool.com/lanschool/pricing). I think of this as a saving for school since we don’t pay any $ to manage student computers. At the time when I started my job we were facing 18 critical problems, but after implementing proper IT Techniques as of now we have no such critical problems.

Below are the job responsibilities that I would be required to do as a Desktop Administrator.

• Successfully resolve all computer related issues that have been either assigned or requested by users, supervisors or helpdesk personnel in a timely and efficient manner
• Maintain all company computer hardware and software in accordance with company’s standard guidelines to ensure optimum performance all computer systems and peripherals.
• Troubleshoot issues by utilizing all available resources, techniques and relative experience
• Effectively communicate the status of work in progress with all individuals involved in any assigned tasks and/or help desk request
• Establish good relationships with all users and members to provide clear and friendly instruction whenever necessary
• Provide excellent customer service skills to all onsite and offsite users
• Display ability to effectively multitask all assigned duties in an efficient and effective manner.
• Thoroughly document all requests, whether written or verbal, through the Help Desk ticket and tracking system and be kept up to date status updates.
• Prioritize all work in progress by using best judgment and previous experience to provide the best possible service for end users
• Provide comprehensive technical support for user as well as support for remote users via email and phone support
• Configure and install a broad range of new used computer equipment and peripherals in a network environment, troubleshoot an assortment of hardware related issues with assistance from peers on line resources and vendors
• Solve a wide variety of operating system and application software issues by using effective troubleshooting methods
• Conduct user training on various technical issues when needed
• Assist in moving, adding or changing user workstations and peripherals as needed
• Maintain all systems by implementing applications patches and operating system updates as needed
• Keep up-to-date with current technologies in implement new

Requirements: Qualifications:
• Excellent interpersonal communication skills and good written communication ability
• Experience working with Macintosh and PC is a big plus
• Experience developing an asset management tracking system is a big plus
• Ability to adapt quickly and stay focuse6 in pre sure situations
• Exceptional analytical and problem-solving capabilities
• All Microsoft Windows OS versions (Win 98,2000 Pro, Win XP Pro, Vista, etc.)
• Knowledge of Windows Deployment Services and Windows Server Update Service
• All Microsoft Office versions (Office 97 0rfice 2eee, Office XP etc.)
• Various network environments and LAN fundamental (TCP/IP, Ethernet, Wi-Fi)
• Understanding of Macintosh OS X environment
• MCSE or equivalent work experience
• Technical Certifications (A+, Network+, rtc.)
• Bachelor’s Degree or Associates Degree
• Experience may be substituted for education

Please decide a date so i can prepare my resume.

Some staff and corporate response:

Dan,

" I appreciate your initiative to follow-up with corporate to ensure compliance with our standard
Thanks for your support and good luck in your new IT support role."

Thanks

Hi Dan,

"Thank you very much, you did a great job!

Everything is working!"

Thanks,

Network Engineer

HI MR. DAN,
“THANK YOU SO MUCH FOR UPDATING MY COMPUTER TO WINDOW 2007 AND HELPING ME VIEWING MY PAYCHECK AS WELL. THANKS FOR YOUR GREAT SUPPORT AND TECHNICAL HELP ALL THE TIME TO THE STAFF AT SBI LANDOVER MARYLAND.
THANKS.”

I appreciate handling the malware problem.
Admissions Representative

“Thanks so much for your support. I greatly appreciate it.
Thanks for your assistance.”
Director of Career Services

“Dan keep up the great work.”
Director of Pharmacy.